Quality Assurance Specialist, Operations at DSV

Additional Computer Skills

• 2-3 years’ experience and demonstrable working knowledge of DSV CargoWRITE / RECAP / CAPA (or relevant industry related software)
• Proficient in Excel for data management and reporting

Job-related Requirements

• Min 2 – 3 years relevant supervisory experience:
• 2 - 3 years’ experience in Health product identification and compliant storage segregation by resultant UN Code and/or MSDS category
• 2 - 3 years’ experience in Consumer and/or Retail product;
• 2 - 3 years’ experience in Specialized packaging for Consumer and/or Retail;
• High value product requiring specialized processes and storage arrangements;
• Value added services such as promotional bundling, kitting and re-labeling;
• Operations: Demonstrable knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes, effective packaging, excellent facility housekeeping (5S) and batch / serial number and expiry control;
• Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures;
• Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations;
• Compliance: Must ensure site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements to give purpose and effect to adopted management system – QSHE / PharmaQMS and similar;
• SHERQ and PharmaQMS: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and safety, environment and facility compliance/risk mitigation. Knowledge and experience of QMS such as ISO 9001, 14001, and 45001.
• Revise & draft new work instructions / SOP or flow chart and ensure compliance thereto.
• Ability to work extended hours and over weekends when required
• Assertive & sound negotiator
• Be prepared to travel and possibly move to Gauteng
• Presentation Skills
• Knowledge of various continuous improvement methodologies (Lean, Six Sigma, Theory of Constraints)

Added Advantages

• Prepare and implement necessary policies, procedures and codes of practice;
• Ability to demonstrate a proactive approach and continuously develop & improve quality, and other related obligations; and
• An understanding of pharmaceutical production, whether large- or small-scale; and
• An understanding of quality assurance and audit processes in relation to the pharmaceutical industry and associated quality management systems
• CargoWRITE WMS Key User Training
• DSV SIGMA, OTP & SPQRCE Experience and Success