Quality Advisor - Queensburgh at Clover S.A. Proprietary Limited

• To ensure that the quality and food safety system is monitored, maintained and updated as needed to achieve all food safety and quality goals

Requirements    

• Degree (Food Science, Food Technology, quality)
• 3 – 5 yrs experience in a food manufacturing environment applying job related concepts, techniques and processes at the required level 
• Business English: Fluent
• Computer literacy (Intermediate)
• Code 08 Driver's license 
• Travel off-site/ overnight stay
• Work shifts/weekends/public holidays 

Competencies    

• Coach and develop people 
• Ability to influence 
• Proactive and action orientated 
• Approaches situations with an open mind and solves problems creatively 
• Clear and sound reasoning ability 
• Lead and drive change for improvement 
• Collaborate with others to achieve a common objective 
• Interpersonal effectiveness 
• Commitment and motivation 
• Administrative capabilities 
• Thinking and reasoning logically 
• Customer orientated 
• Communicates effectively 

Duties and Responsibilities    
Oversee the quality system in Production  

• Evaluate, maintain and updatethe quality and food safety management system according to FSSC 22000 and other requirements
• Monitor, evaluate and implement manufacturing systems and procedures to ensure that quality and food safety standards are consistently met
• Ensure that procedures are followed correctly regarding change control at Production level 
• Ensure validation studies for equipment, block flow diagram and process are completed and available
• Monitor and evaluate the efficiency of cleaning and dis-infection systems in the plant.
• Identify qualityand food safety issues and help/support with specialist knowledge to solve the issues  
• Conduct and verify that food safety and quality related training is done and encourage a proper food safety culture

Oversee that the quality and food safety requirements are met

• Coordinate and provide support to Production regarding trials, new processes and changes
• Ensure effective communication (written, verbal) with all levels on processes, products and changes that will influence quality/food safety
• Liaise with Production regarding investigation of complaints 
• Assist with product recalls and withdrawals when requested 
• Ensure all updated specifications from PT&T are issued and implemented per branch through the abovementioned system 
• Investigate and assist Production when product, packaging & raw material does not comply to specifications (concessions) 
• Participate in brainstorming sessions to ensure continual improvement and cost savings to operating procedures

Investigate complaints, incidents and corrective actions regarding quality and food safety 

• Conduct, report and record investigations related to quality deviations and implement corrective actions 
• Ensure effective corrective and preventative actions with Production teams

Assist with Quality and Food safety Audits  

• Ensure that the facility is aware and available for all related audits 
• Validate that the relevant documentations are in place for the audit 
• Ensure that the corrective actions of previous findings are addressed 
• Ensure that proactive steps are taken to minimise risks, findings,
• Conduct and participate in regular audits to ensure that requirements are met

General  

• Maintain a tidy work environment
• Adhere to the safety and quality code of conduct
• Report incidents and accidents to Management