Publishing Specialist at Momentum

Role Purpose

We are looking for a Senior Publishing Specialist to join our team. You will be responsible for creating, improving and maintaining content for the MMH group's websites, as well as monitoring web traffic and metrics to achieve our business goals. Our ideal candidate is an experienced professional with demonstrable creative skills and you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization that will ensure customer engagement, brand awareness & brand consistency, and a positive customer experience we would like to meet you.

Requirements

• Grade 12 / Matric
• Relevant qualification in the field
• Minimum 4 years' experience as a Content Administrator in a corporate or agency environment
• Basic technical knowledge and experience with web-based technologies including HTML, CSS and JavaScript
• Working knowledge of authoring and publishing tools as well as web content management principles
• Knowledge of SEO and web traffic metrics

Duties & Responsibilities

• Create, edit, and manage digital content that is consistent with the organization's brand, style and tone
• Maintain and optimize headings & tags according to SEO requirements
• Manage new content updates and publishing across multiple content management platforms
• Collaborate with setup/configuration and maintaining Information Architecture
• Work with front-end developers to build the best web presentation with a focus on usability and accuracy
• CMS setup of new websites
• Monitor client feedback messages/comments on website to correct issues and/or identify opportunities for improvement
• Asset management within Content Management Systems
• Collaborating with clients and interdepartmental stakeholders
• Ensure that the layout, positioning, navigation, and look and feel of content are consistent throughout the website
• Drive a sense of urgency, focus, accountability, agility and execution to deliver business results
• Ensure that the layout, positioning, navigation, and look and feel of content are consistent throughout the organization
• Ensure the factual and grammatical accuracy of the websites, as well as ensure that all content stays current
• Carry out quality assurance checks on website content and resolve any broken links, typos or functionality errors
• Liaise with IT department and web developers to resolve technology issues
• Stay up-to-date with industry developments and generate new ideas to draw audience's attention

Competencies

Business acumen

• Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the organization.

Client/Stakeholder commitment

• Anticipates, meets and exceeds client's needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity.

Drive for results

• Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.

Leads change and innovation

• Actively leads change, does what is right for the business and drives continuous improvement through innovation.

Collaboration

Prioritises the business interests of MMH and invests in the success of the group by aligning effort across divisions.

• Impact and influence
• Persuades, convinces, influences and inspires others, both within MMH and externally to win support, loyalty and gain commitment to the purpose of MMH.

Self-awareness and insight

• Manages self and relationships with others effectively, deals with ambiguity, uncertainty and pressure, and provides perspective in difficult situations.

Diversity and inclusiveness

• Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.