Proposals Engineer - Stormill, Roodepoort at Automation Control Solutions (ACS)

Description    
Job Summary:

• Assist and guide all customers by generating technically acceptable tenders and proposals.  Expeditious processing of RFQ’s as per customer requirement.

KNOWLEDGE, SKILLS & ABILITIES:

• Customer Service Orientation
• Effective Time Management
• High level of interpersonal and communication skills
• Execute tasks effectively.
• Analyse issues and solve problems.

BEHAVIOURAL COMPETENCIES:

• Enthusiastically productive
• Produce and maintain effective business results.
• Sharing Functional Expertise
• Effective resource management 
• Maintain focus and self-control.
• Maintaining effective relationships

Minimum Requirements    
ACADEMIC QUALIFICATIONS:

• Grade 12
• Diploma in Mechanical Engineering / Electrical Engineering (Light Current)
• Administrative Qualification (advantageous) 

EXPERIENCE:

• 5 years Industry Related Experience 
• Experience in internal sales 
• Customer Relations Experience
• MS Office Proficient 

Duties and Responsibilities    

• Liaise with internal and external customers to develop technically acceptable tenders and proposals.
• Utilise instrument sizing and selection programmes to determine specific product solutions as per customers’ requirements.  
• Where relevant source quotations from local and overseas product and service suppliers
• Contact or visit customer and advise of possible, beneficial alternatives to improve probability of successful sale.
• Check tenders for technical accuracy and advise customer of any deviations from original RFQ.
• Generate pricing schedule aligned to the requirements of the RFQ.  Pricing to be compiled as per updated price lists.
• Assist Order processing with purchase order specific technical queries.
• Assist customers with order specific queries.
• Generate internal works instruction forms as per Instrument Services requirements.
• Responsible for submitting professional prepared quotes and tenders to customers and meeting the required tender submission date/time.
• Actively engage with suppliers to get product support issues quickly and effectively resolved.