Product Manager at Santam Insurance

Responsibilities
Strategic Thinking

• Understands the company strategy and where their work fits in.
• Sets the strategic direction for the JaSure App, in close collaboration with the Head of Product and the broader leadership team.
• Stays abreast of the mobile technology landscape and identifies opportunities to leverage emerging capabilities of mobile platforms and devices.
• Thinks critically about prioritisation decisions and makes smart trade-offs.
• Identifies new opportunities to move the needle for the business.

Analytics and Technical Skills

• Seeks to understand the end-to-end technology environment and architecture.
• Fulfils the role of Product Owner within the Agile software delivery environment (backlog grooming, sprint planning, ticket development etc.)
• Creates thorough specifications incorporating core and edge cases. Collaborates effectively with engineering on data model design and system architecture.
• Conducts rigorous testing to ensure a high quality end product.
• Understands and improves the App analytics environment and proactively uses data to inform design or prioritisation decisions.

Problem Solving and User Understanding

• Conducts formative product discovery and user research to understand the problem, solution space, and user needs.
• Validates design decisions through user testing and/or research.
• Partners closely with Design on user experience decisions.
• Can quickly troubleshoot and diagnose bugs and issues.

Collaboration and Communication

• Maintains strong and effective working relationships with peers.
• Builds effective partnerships with counterparts in other departments.
• Contributes to cross-functional initiatives in a collaborative manner.

Leadership

• Helps build and improve the Product team, tools,  and ways of working
• Supports recruitment processes within Product and in other functional areas
• Turns vague ideas into implementable projects.
• Sets an example to others by embodying the JaSure values.

Qualifications and experience

• 5+ years digital product management experience (e.g. Product Manager, Product Owner).
• Bachelor’s Degree in a relevant field or equivalent professional experience.
• Experience product managing a Mobile App (Android and iOS).
• Experience in a start-up environment is advantageous
• Business and system analysis experience is advantageous
• Experience in Insurance or Financial Services is advantageous.
• Experience with product analytics platforms e.g. Firebase, Google Analytics, Mixpanel, Amplitude, Kissmetrics etc.
• Excellent verbal and written communication.
• Passionate about the Tech industry and has an eye towards the future.