Product Manager at Discovery Limited

Key Purpose

• As the Product Manager, you will get to work with an amazing (and uniquely global) team of developers, designers, and operations stakeholders define, manage and deliver digital health products. In this role, you will have the opportunity to think through some of the problems facing customers of Discovery and Discovery Health and create solutions that drive product results that directly reach millions of insured lives. For the individual who is ambitious, creative, have high energy and an analytical, inquiring mind.

Areas of responsibility may include but not limited to

Drive the product in the right direction

• Build an effective roadmap to collaboratively prioritize important features
• Take high-level feature proposals and customer problems and define products and customer experience. Delegate the breakdown into smaller iterations that development teams can work on to product owner but play a consulting/ reviewer role for these.
• Balance new features, improvements, and bug fixes to ensure a high velocity and a stable product
• Consider the business impact, ROI, and other implications when taking important decisions

Take an active role in defining the future

• Contribute to the product vision in collaboration with business and strategic stakeholders
• Create and maintain a vision for your product(s)
• Innovate within your product area
• Communicate and evangelize your product vision internally and among the wider community

Manage the product lifecycle end-to-end

• Work with technical leads and development teams in an agile environment to ensure implementation is of high quality and strategically aligned
• Be the voice of the customer and the subject-matter expert for your product
• Contribute to documentation, demos, and marketing materials for product features
• Collaborate with other Product Managers, UX, and engineers in cross-area features
• Facilitate market competition analysis and user research in collaboration with relevant teams
• Review product requirements, including user flows, wireframes, and system diagrams
• Prioritize product initiatives based on quantitative and qualitative data, business strategy, and market context
• Work with the UX design team and with technical leads to design features
• Consult on usability testing in collaboration with UX design team

Collaborate with relevant business stakeholders

• Assist Business, Ops and Marketing as the subject-matter expert for your area
• Provide internal training and cross-departmental communication for new features
• Work with the entire Product team to share improvements and best practices
• Review usage metrics to validate expected business impact, and iteratively adjust the product roadmap in response

Personal Attributes and Skills

• Exceptional analytical, problem solving and research skills
• The skill for solving complex problems with well-reasoned arguments
• A passion for developing world-class solutions that meet both the business’ and customers’ needs
• The ability to think creatively and pursue innovative, alternative ideas
• An ability to deal with complexity, ambiguity, and constant change
• High energy levels and the ability to work well in a team
• An aptitude and passion for delivery at high quality levels within short deadlines
• An expert at managing timelines and meeting deadlines
• A strong interest in building broader business skills and / or an entrepreneurial flair
• Solid understanding of systems development life cycle
• Knowledge of Discovery Products and legacy systems environment

Education and Experience

Minimum of an undergraduate Bachelor’s degree or similar:

• Engineering degree
• BSC or BCom (Hons) (Informatics)
• Design (UX/UI) qualification
• 5-7+ years working experience
• 2-3+ years of experience in product management, ownership or equivalent experience (leading product design teams)
• Proven experience in requirements elicitation, implementation and post-execution support of products
• Outstanding written and verbal communication skills, with the ability to explain complex technical requirements for multiple audiences
• Proven experience in design tools (Figma, Sketch etc.)
• Proven track-record of a willingness to tackle hard problems head-on
• Strong technically: you understand how software is built, packaged, deployed and operated