Product Expert Mercedes at Motus Holdings Limited

Job Description    

• Drive specific strategies to retain and grow existing customer base
• Manage customer expectations to ensure effective delivery of service
• Must have (New vehicle) sales experience
• Premium Brand Experience
• Customer and sale management
• Refer potential customers to Sales Executives and Finance Managers

Position Overview    

• Mercedes-Benz Bedfordview currently holds one vacancy for a Product Expert. The main purpose of the job is to interact with potential customers daily to accurately ascertain customer requirements and expectations, offer and arrange a test drive, effective building of customer support and confidence and the effective management of new vehicle sales. Efficiently canvassing for new vehicle sales and ensuring effective administration of new vehicle sales.

Specific Role Responsibilities    

• Customer service orientation
• Networking and canvassing skills
• Positive attitude
• Vehicle demonstration and show casing
• Assist in preparing vehicles for customer delivery
• Vehicle handover to customers

Qualifications and Experience    

• A minimum of Grade 12
• 1 year’s minimum sales experience in the Motor Industry
• Knowledge of dealership policies and procedures

Skills and Personal Attributes    

• Valid driver’s license
• Attention to detail
• Team player and ability to network
• Professional motivation, willingness to learn, social landscape
• Mental agility (flexibility)
• Good communication and interpersonal/customer service skills
• Computer Literate

Closing Date    
2023/03/03