Premium Management Administrator at Momentum Metropolitan Holdings Limited

Role Purpose    

• Execute various payment administrative processes and ensure the timeous and correct application of payroll premiums received to assist the business to achieve its strategic objectives.

Requirements    

• Matric with mathematics and or accounting
• A relevant tertiary degree or qualification
• 2 years reconciliation experience within an insurance or financial services environment
• Working knowledge of payroll deduction and electronic files

Duties & Responsibilities    

• Administration of deductions received from payrolls within the required turnaround times
• Convert and process payment files received from payrolls
• Update stop order details on the various systems
• Liaise with payrolls regarding outstanding payment and payment files
• Attend to update requests with regard to premium collection and ensure that the correct premiums are requested from clients’ salaries
• Follow up on queries related to over-committed policy holders
• Attend to refunds for premiums that cannot be applied
• Ensure that amounts applied to the suspense account are cleared within the required turnaround times
• Contact payrolls with regard to discrepancies on payments
• Ensure that payments received are applied and by the target dates
• Provide motivations with regard to unbalanced and problem payments
• Note and report decline in premium income relating to agency payments
• Ensure that internal and payroll requirements are complied with
• Provide monthly productivity reports to team-leader Perform ad-hoc administrative tasks

Competencies    

• Examining Information: Analyses and processes information; asks probing questions; strives to find solutions to problems.
• Documenting Facts: Writes fluently when documenting facts; understands arguments logically; focuses on finding facts.
• Meeting Timescales: Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.
• Checking Things: Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Following Procedures: Conforms and adheres to rules; closely follows instructions and procedures; minimises risks by sticking to processes.
• Managing Tasks: Manages tasks by being organised and methodical; plans activities systematically; sets priorities for tasks.
• Upholding Standards: Behaves ethically and justly; is discreet and maintains confidentiality; meets commitments by acting with integrity.
• Producing Output: Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi-tasking to produce output.

Closing Date    
2023/04/19