Personal Assistant -ILembe at Momentum Metropolitan Holdings Limited

Role Purpose    

• Provide an effective administrative, secretarial and operational assistant function to support the Provincial General Manager and the Province.

Requirements    

• Matric
• At least 5 years’ secretarial / PA experience at Senior or Executive PA level
• MS Office
• Own car and valid drivers license
• PA  Diploma or Certification

Duties & Responsibilities    

• Support diary management activities in order to effectively schedule appointments
• Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings
• Pro-actively screen incoming calls, correspondence and respond independently where possible
• Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications
• Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings
• Support the flow of information within the Provincial Management Office, ensuring that matters requiring their personal attention are handled speedily
• Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes
• Order and control office supplies
• Accurately escalate client complaints and queries to the relevant department
• Ensure files are kept in order and easily accessible
• Provide authoritative, expertise and advice to clients and stakeholders
• Build and maintain relationships with clients and internal and external stakeholders
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
• Must be a self-starter who is dedicated and can work independently
• Manage the functional operations of the Provincial Office

Competencies    

• Business Acumen
• Customer/ Stakeholder Commitment
• Drive for results
• Leads Changes and Innovation
• Collaboration
• Impact and influence
• Self-Awareness and Insight
• Diversity and Inclusiveness