Packaging Technologist at The Heineken Company

Role purpose

• To improve the quality of the finished products, by analysing, controlling, troubleshooting and improving the quality of packaging materials, the packaging process and finished product.  Analyse and improve customer satisfaction by performing surveys and handling customer complaints.

Key Reponsibilities

Process Improvement:

Facilitate the continuous and sustained improvement and optimization of the Packaging processes and material using TPM Process Quality Improvement Methodology.

• Agree, document and communicate desired performance outputs [QCDSM].
• Ensure compliance with all technical standards.
• Optimize raw material, manufacturing and process sundry usage to reduce all forms of waste.
• Assess process capability and determine ability to meet agreed performance outputs.
• Develop and implement actions to address areas where processes are found not to be capable of producing the required results.
• Monitor and control process inputs to optimize process outputs.
• Identify, justify and motivate projects to optimism key production processes.
• Document, communicate and monitor process changes and ensure that the desired outputs are achieved.
• Provide technical expertise and input to scope, design and implement the project plan.
• Identify opportunities, initiate and manage appropriate actions to improve process performance.
• Identify, analyze and remove non value adding operations.
• Identify, initiate, plan and execute specific improvement projects.
   

Material Compliance:

• Work with suppliers to ensure that packaging material complies with specifications, and have high in plant run ability.       
• Participate in the development of new or revised standards.
• Audit standards, identify and action opportunities for improvement. 
• Identify non-conformance to standards and initiate corrective action or authorize and issue relevant concessions or permits.
• Analyze and trend packaging information and initiate appropriate action.
   

Quality Control Approve:

• Analyse in process and finished product quality control data via statistical process control to identify out of control processes and to proactively act to restore the process to control limits. 
• Management of Product release
• Management of Quality Assurance Governance system
   

Staff Development:

• Assist development of Sedibeng brewery production staff by providing quality leadership and training when working in TPM improvement teams.
• Monitor and communicate process outputs using visual management techniques.
• Participate in Packaging performance discussion Downtime, Waste, Quality performance.
• Analyze the suggestions and improvement opportunities identified by team members during team meetings and work sessions.
• Communicate and facilitate the implementation of new standards and the removal of redundant standards.
• Facilitates Formal Problem Solving, provide technical expertise and documents the process and results.
• Facilitate implementation and coaching of technical recommendations.
• Facilitates Decision Making Process and provide technical expertise to ensure compliance to internal and external constraints.
   

Safety, Health and Environment:

• Ensure work areas and work practices comply with company SHE standards.
• Ensure the department operates within company SHE standards and OHS Act, through continued education and training and obtaining the co-operation and commitment of all staff to observe all safety rules, procedures and processes in order to drive zero accident mentality.
• Ensure compliance to ISO9001 and HACCP standards.
   

Continuous Improvement:

• Drive improvement processes and set priorities in order to develop, implement and maintain best in class standards and basic conditions.
   

Problem Solving:

Facilitate strategic and technical problem solving capability in the department.

• Facilitate the identification and investigations into re-occurring problem and out-of-control situations via TPM UPS methodology.
• Contribute to and maintain and communicate a data base of shared learnings (e.g HeiQ).
• Proactively identify and initiate investigations into deviations, failures and potential deviations.
• Review loop closing actions.