Operations Manager at Tsebo Solution

Duties & Responsibilities    

• Operations and Service Delivery
• Pro-actively manage a pool of trained relief staff
• Contract retention
• Ensure that cleaning methodology are strictly adhered
• Managing company assets
• The upkeep of all unit files
• Delivery of chemicals and consumables to sites may be a requirement
• To hold regular performance appraisals with all management
• Ensure that all staff have signed and are abiding by the Tsebo House rules. Health and Safety
• Ensure that all OHS act requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. Unit Finances: •
• Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses
• Ensure that only accredited suppliers and approved products are used
• Compile accurate budgets and forecasts in line with company deadlines
• Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action
• Actively manage unit leave liability and leave plans according to company policies and targets
• Continually identify potential of additional business within existing contracts and One-off cleaning opportunities
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month
• Ensure debtors collection is in line with contractual agreements
• Follow correct approval process for procuring capital expenditure, high value repairs and maintenance and ensure units order chemicals and consumables as per agreed process.

Skills and Competencies    

• Understand cleaning principles and knowledge of company policies and procedures. -Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific sla’s -Business management principles, including proven financial skills -Strong people skills and knowledge or Industrial relations -Strong on client relationships and strong communication skills -Leadership skills -Attention to detail -Sense of urgency -Problem solving experience -Able to work under pressure, -Be flexible and adaptable -Should be able to work independently

Qualifications    

• Minimum Grade 12/Matric,
• Relevant tertiary qualification and/or equivalent experience.
• Knowledge of legislation relevant to the cleaning industry.
• Must have a valid driver’s license and own reliable vehicle
• Minimum of 5 years’ experience in a similar environment on middle management level
• Experience in managing large compliments of people and a large client portfolio.