Operations Manager Skycom at G4S

Job Introduction

• G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an Operations Manager: Skycom in the Technology division. Based at our operations in Centurion reporting to the General Manager: Skycom.
• The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Operations Manager: Skycom plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage.

Role Responsibility

• Review & Interpret business requirements and technical specifications
• Design solution to meet requirements into efficient code.
• Modify database layouts to accommodate new requirements.
• Test and debug code to produce error free programs.
• Document test requirements for QA personnel.
• Deliver solution within project guidelines and deadlines as reasonably determined
• All the company and departmental procedures and rules must be followed to produce quality software solutions.
• Request clarity around system requirements as needed.

Code and develop native / web applications and services

• Adhere to coding standards
• Apply best practices
• Ensure continuity on support by means of documentation and accurate release notes.
• Comply with company standardization strategy pertaining to coding structure and standard

Investigate, analyse, and rectify reported defects and shortcomings

• Analyze and understand the reported issue.
• Apply problem solving techniques to identify the optimum solution to the problem.
• Modify the software to eliminate the problems.
• Test and debug the software.
• Determine that the solution submitted has been correctly applied.
• As needed implement the customer solution.

Perform customer support duties where necessary

• Assist support personnel in identifying software related issues.
• Effectively communicate with colleagues and customers around timeframes, issues, outstanding requirements, and current status. Provide accurate feedback to helpdesk.
• Perform any software changes with the necessary urgency.
• Assist support personnel and customers where necessary with software support issues.

Performs related duties as assigned

• Follow all procedures and rules as defined.
• Source control.
• Coding standards.
• Testing and debugging.
• QA documentation.
• Any other procedures that might be defined and reviewed from time to time.

Manage, Plan, Organize, Lead and Control

• Code Reviews
• Efficiency Optimization
• Project Management
• Ensure that best practice and standards pertaining to source code are adhered to.
• Compile and approve specifications.
• Compile and approve quotations
• Oversee and approve methods of development and implementation.
• Mange timelines and deliverables
• Drive progress through Agile methodology
• Scrum, Sprint

Health and Safety

• Participate in safety forums created by company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents on all levels
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programmes
• Comply with safety policies and procedures at workplace
• Distribute safety information as and when required
• Wear protective clothing all the time

The Ideal Candidate

Qualification and Experience

• Grade 12
• Driver's Licence
• Accredited programming certification or training.
• A university diploma or degree with computer science or information systems as a subject is preferred.
• Minimum of 6 years’ experience within C# – Dot.Net environment.
• Minimum of 3 years’ experience within the MS SQL environment.
• Delphi platform experience is an advantage
• Agile Project Management / Team lead

Skills & Attributes

• C#, ASP.NET, WPF, Entity Framework, Model View View Model, Web sites / pages, Web applications, services.
• Software Development
• Networking, user interface principles
• Strong management skills
• Microsoft SQL Server experience
• Experience in systems design, coding and testing.
• Fully functional within Microsoft desktop and server operating systems
• Data normalization, Efficient data access, Performance tuning.
• Data gathering, consolidating, processing, sorting and display via export and or GUI.
• Understanding of workforce planning and remuneration.
• Excellent communication (written and verbal), interpersonal, marketing and negotiation skills
• Capable of working effectively and productively with team members from diverse cultural environments.
• Flexibility and adaptability to rapid environmental changes.

Leadership and Business Competencies

• Strategic Thinking
• Matrix role-player
• Agile & Entrepreneurial thinking
• Networking
• Change Management
• Managing diversity
• Negotiating and Influencing
• Planning, coordinating and prioritising
• Analysing and interpretation of information
• Strong business and financial acumen
• Objective, open-minded and an “out-of-the-box” thinker
• Self-motivated and highly proactive
• Ability to work in an unstructured/structured environment
• Strong administration skills
• Attention to detail and drive for quality