Officer, People and Performance at Exxaro Resources

Job Advert Summary    
PURPOSE:

• To execute transactional activities in alignment with People and Performance (P&P) governance, and related processes and policies.

Minimum Requirements    
QUALIFICATIONS:

• Grade 12/Standard 10 (Essential/Minimum)
• Programme in Human Resources Management (Essential/Minimum)

EXPERIENCE: 

• 2-3 years HR SAP and administrative experience. (Essential/Minimum) Operational

REQUIREMENTS: 

• Psychometric Assessment (Essential/Minimum) (To be conducted by Exxaro)
• Certificate of Fitness (Essential/Minimum) (To be conducted by Exxaro)
• Competence: SAP Position Specific Module (Essential/Minimum 
• Competence: MS Office Relevant Package (Essential/Minimum)

Duties & Responsibilities    
Administration and Document Control    

• Register, capture, update, control and maintain People and Performance data
• Ensure data is captured accurately to facilitate availability of information
• File and scan documentation on SAP system and manage archive system
• Follow standardized data input and ensure databases are according to procedural standards
• Conduct quality checks on documentation and system
• Always maintain confidentiality around all documents
• Ensure availability of information

Compliance, Governance and Assurance    

• Execute responsibilities in a manner that is in accordance to guidelines and standards
• Ensure compliance to applicable policies, processes, procedures and applicable statutory laws and regulations
• Address discrepancies and unlawful practices by reporting to the manager
• Ensure that all data captured is in alignment with the P&P standards and guidelines

Customer, Stakeholder and Client Relationship Management    

• Maintain relationships with both internal and external customers, with a client centric focus
• Attend to customer requests and complaints, needs and challenges
• Keep customers informed of progress on P&P queries
• Escalate any problems that may lead to delay in the delivery of P&P services
• Build effective relationships with own team and ensure P&P service delivery

Employee Relations    

• Facilitate timely resolution of general employee queries and advise employees on resolutions for more complex P&P issues
• Record and refer written grievances to Line Managers as per grievance procedure and ensure that Business partner is informed
• Complete grievance files and disciplinary enquiry records and maintain records on the system
• Keep system updated regarding progress on grievances and disciplinary actions
• Ensure compliance and adherence to conditions of employment in terms of employee benefits and share schemes
• Assist with basic disciplinary cases in collaboration with P&P Practitioner/Employee Relations (ER) and line management

Internal Business Processes    

• Complete data admin for PA/PY processes
• Give administrative support with regards to training/formal studies and P&P data management
• Use P&P technology/systems to extract relevant data
• Ensure data correctness and quality of P&P master data during input on relevant systems
• Capture all staff changes on relevant systems
• Compile meaningful P&P reports through interpretation comparisons/trend analyses
• Support the employee separation process and procedures (e.g. resignation, retirement, retrenchment, dismissal, ill health, death and incapacity) through data administration
• Coordinate employee movement processes and procedures (e.g. employee transfers, promotions, redeployment, and rotation) and confirm with relevant third parties (e.g. Buy Aid, Housing) for any outstanding fees owed by employees during termination of service.
• Liaise with Payroll and Systems Administration to ensure smooth onboarding changes in employee status

Medical Scheme and Pension Fund Administration    

• Ensure all employees belong to a pension and medical aid as per conditions of employment
• Liaise with pension fund and medical aid schemes when amendments are requested by employees

Recruitment Support    

• Assist with end-to-end recruitment process in collaboration with P&P Practitioner/ Business Partner
• Complete relevant engagements documents for new employees
• Accurate and complete capturing of relevant engagements documents on SAP to ensure an error free payroll.
• Responsible for relocation administration
• Assist with selection process, in collaboration with the P&P Business Partner and Practitioner Practitioner and line management (from A to C5 Level)
• Escalate any deviations and discrepancies to your supervisor

Safe and Healthy Work Environment    

• Maintain and ensure a healthy environment and safe operations practices. Ensure compliance with all applicable Safety Health and Environmental (SHE) policies and procedures in line with set standards
• Encourage a culture that focuses on safety in all operations

Behavioural Alignment    

Demonstrates the following:

• Creativity, collaboration, sociable and awareness to the ecosystem
• Stewardship, accountability, ability to develop trust, safety conscious and ethical
• Ability to respond quickly to business needs/agility, flexibility, continuous learning, innovation and proven ability to experiment on creative business solutions
• Ability to be inclusive, eagerness for multiple skills, embraces multiple cultures, accepts different approaches and be human-centric/empathetic
• Results oriented, quality driven, excellence, entrepreneurial abilities, efficient and effective