Officer, Admin Support at Standard Bank Group

JOB DESCRIPTION

• To provide a general administrative and fulfilment function for Affluent Express, Private and Prestige/Executive Clients. To provide an account maintenance and investment roll-overs service including general portfolio management administration.

QUALIFICATIONS

Minimum Qualification:

•  Diploma in Business Commerce

Experience Required:

• 3-4 years
• Affluent Clients Experience
• Consumer & High Net Worth
• Experience of the bank's products, processes and systems. Understands regulations governing the management of financial services and other relevant bank policies.

ADDITIONAL INFORMATION

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Challenging Ideas
• Developing Expertise
• Documenting Facts

Technical Competencies:

• Active Listening
• Customer Reception and Channelling
• Electronic Communications & Devices
• Query Resolution
• Workflow Management