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  • Posted: Nov 14, 2023
    Deadline: Not specified
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    Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovatin...
    Read more about this company

     

    NKA Customer Service Coordinator - Commercial

    Minimum qualifications and experience:

    • Matric qualification or equivalent
    • Mathematics pass rate
    • Computer Literate (MS Office, advanced Excel, PowerPoint, MS Teams)
    • Professional and well presented
    • Ability to work well under pressure
    • Time management
    • Self-motivated
    • Reliable transport
    • Mobile phone

    Main duties:

    • Receive and manage calls and emails professionally and efficiently
    • Utilize the CRM platform (Pulse) to create and send quotes to Customers for services to be rendered
    • Follow up on Purchase Orders and signed quotes
    • Send through assigned jobs to technical and follow up with ETA for technicians to be at site
    • Troubleshoot with clients to identify the problem, and offer a viable solution

    Method of Application

    Interested and qualified? Go to Fidelity Services Group on fidelityservicesgroup.simplify.hr to apply

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