Multi Media Manager - PnP Hyper - South Coast at Pick n Pay Stores Limited

Job Advert Summary    

• Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.

Minimum Requirements    

• 2-3 years' sales experience
• Retail experience required 
• Good Understanding of Multi Media platforms advantageous 

Duties & Responsibilities   

• Manages GMD operations to maximize sales and deliver excellent customer service.  
• Leads GMD teams to optimize stock levels with minimal out of stock.  
• Ensures adherence budgets and targets set in GMD.  
• Monitors budgets (expenses, turnover, gross) and takes appropriate action.  
• Regular consultation and reporting to GMD team and management. 
• Ensures that team performance standards are monitored and corrective action is taken.  
• Ensures adherence to security procedures to minimize shrinkage and stock loss  
• Implements shrinkage control measures.  
• Monitors and drives the implementation of promotional activities in GMD. 
• Ensures that customer service excellence is achieved and delivered by all team members 
• Provides customers with professional responses. 
• Analyses of stock reports and takes appropriate action on stock levels.  
• Analyses of daily/weekly turnover figures and areas of improvement identified and actioned.  
• Display energy, determination, urgency and commitment in order to generate results and meet objectives. 
• Manages, motivates and operates with a great sense of urgency. 

Competencies   

• Customer and sales centric  
• Must be goal driven and have a proven track record of driving sales  
• Sound knowledge of customer service and the dynamic market requirements  
• Solid communication and interpersonal skills  
• People management skills and the ability to delegate responsibly  
• Ability to motivate teams to deliver on targets  
• Ability to work retail hours    
• Ability to work in a pressurized fast paced retail environment 

Additional Information    

• Competency based Interview and Numeracy test to assess above requirements and competencies
• The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.