Money Market Account Manager - Brackenfell at Shoprite Group of Companies

Job Objectives

New business

• Building relationships with new clients to ensure a successful onboarding that supports retention.
• Participating in and follow Finance’s protocols for onboarding new businesses. Provide feedback regarding congoing improvements to the onboarding processes.
• Facilitating and administering the new contract set up – including the NDA sign off and Application form submission. 

Management of current B2B Accounts

• Invoicing, tracking payments, depositing pool floats, and doing the bulk vouchering disbursement for the account.
• Generating and maintaining a success log.
• Generating a redemption report (approximately 1 week after disbursement).
• Reviewing and analysing the redemption rate and return business. 

Operational Support and reporting

• Providing beneficiary & B2B support.
• Managing, allocating and closing off change requests.
• Distributing the How- To and FAQ guides.
• Liaising with Marketing to design and distribute the collateral to B2B.
• Managing internal campaigns from time-to-time.
• Managing the Staff Card Pilot on the Money Market Account.
• Supporting marketing in uploading banners onto the app.
• Providing support in writing and posting Push notifications.
• Adding value to new Marketing strategies, campaigns, etc.
• Reporting on campaigns / B2B reporting – against daily, weekly and monthly reporting requirements 

Qualifications

• Degree or Diploma in Business, Finance, Business Informatics, or a related field - (essential)

Experience

• +2 years’ experience in a business / client account, business management / business development orientated or equivalent role, with demonstrable experience managing an end-to-end business / client account in a progressive and high growth financial services environment – (essential).
• Understanding of financial services offerings, value propositions, pricing, financial modelling, channels, operational processes and marketing tactics – (essential).
• Experience working across a multi-disciplinary team and driving project deliverables in partnership with business-to-business clients and technology partners – (essential).
• Ability to communicate business problems in simple and data backed narrative format – (essential).
• Knowledgeable on different products and services provided by different market segments and brands in the retail sector – (highly preferred).