Microsoft Licensing Advisor at Altron Bytes Systems Integration

Job Description

• As a Microsoft Licensing Advisor, you will collaborate with our customers, Account Executives, Partners, Customer Support Specialists and Pre-Sales Architects to define and execute short and long-term strategies for customers related to Microsoft Licensing.

As a Senior Microsoft Licensing Advisor, you will provide the following services including:

• A thorough understanding of Microsoft licensing agreements:
• understand the customer landscape and their licenses, ensuring compliance and avoiding potential legal and financial consequences.
• Cost savings: Identify the most cost-effective licensing options, saving the customer money on licensing costs.
• Streamline the licensing process by providing guidance on which licenses are required for different products and services.
• Accurate licensing: Assist customers in accurately determining their licensing needs, avoiding under-licensing (which can result in legal and financial consequences) and over-licensing (which can lead to unnecessary costs).
• Have an in-depth knowledge and expertise in the following Microsoft Agreements and assists customers to navigate the complex landscape of licensing options. The

Licensing Advisor must have a knowledge and understanding of the following Agreements:

• Enterprise Agreements
• Enterprise Subscription Agreement
• Server Cloud Enrolment
• MPSA
• CSP
• Campus
• Open Value
• SPLA
• Assist customers to identify cost-effective licensing options and negotiate better terms and pricing with Microsoft.
• streamline the licensing process and ensure accurate licensing, potentially saving our customers time and money.
• Provide the necessary Microsoft licensing training to customers as and when required or as defined in our LSP Value Added Services document.

As a Microsoft Licensing Specialist, you will be required to complete the following Microsoft Licensing Exams:

These Exams below can be done 2 per Quarter:

• M365 Fundamentals
• D365 Fundamentals
• Data and AI Fundamentals
• Azure Fundamentals
• Security Fundamentals
• Get Licensing Ready
• Adhoc Online Licensing Update Sessions/Training as made available by Microsoft.
• As a Microsoft Licensing Advisor, you will apply the following methodologies and process to your customer engagements:
• Apply the Microsoft T-36 process in engaging customers to ensure the engagements with customers are started in advance (6-12 months) to ensure we execute in a professional and pro-active manner.
• Ensure the Renewal Email is shared with the Account Managers 6-12 prior to renewal with the tasks and timelines clearly outlined.
• On Time Renewals – Meet the GFA (Government Framework) timeframes to ensure the Customer does not lose their discounts.
• Engage the licensing Operations Team and request various options for the customers’ requirements. Explain and articulate the Advantages and Disadvantages of all options proposed.
• Provide Supporting Licensing Briefs and explanations to your customers.
• Please refer to the attached SLA below for Licensing Advisory Services timelines and quotation checkpoints for accuracy.
• Attend all necessary RFQ/RFP briefing sessions to understand the customer requirements and table any questions you may have.
• Providing Licensing Options on all RFQ and RFP submissions.
• Internal Communications on any changes to the Microsoft Licensing Terms and Conditions and how it may affect the customers Agreement during and after the contract term to all stakeholders.

Education 

• Matric

Certification 

• Microsoft Licensing certification