Meter Reader - REF: JW390EX/2024 at Johannesburg Water

PURPOSE

• Ensure that all meters are read accurately and consistently with a high level of integrity.

KEY RESPONSIBILITIES

• Confirm plotting of walling routes, GIS maps, and data on electronic devices as well as manually on spreadsheets daily.
• Give input to Senior Meter Reader related to route anomalies found on site or requirements for re-ordering.
• Accurately locate the relevant water meter using address, GIS, and meter number to verify its validity.
• Identify new meters and/or change meters and record the data accordingly.
• Ensure the submission of manually recorded data.
• Perform revisits on no access codes previously obtained, daily per route issued.
• Perform data cleansing activities as and when required, including but not limited to unmetered properties, unbilled properties, meter master data, and initial property usage data on the questionnaire.
• Advise customers on measures that would help reduce water wastage or high bills due to unseen leaks (e.g., how to detect a leak).
• Log customer service issues on route using relevant coding (e.g., leaking/burst water meters, leaking/burst pipes, blocked/damaged sewer pipes, or external utility issues).

JOB REQUIREMENTS

Essential Qualifications and Experience

• Matric (NQF 4).
• Must have 2 years periodic Meter Reading experience within the Municipal environment.
• Must have sound knowledge of the meter reading process.