Merchant Consultant, Sales & Service - Johannesburg at Standard Bank Group

JOB DESCRIPTION

• To grow and retain the identified merchant and user relationships within the region to drive visibility, scale, and adoption of the platform. To educate regional merchants in terms of the roles they play for the platform and the available functionality of the platform. Engage merchants and users within the region to gather feedback to determine areas of improvement, from a platform usability and value-adding offerings perspective. Liaise with Marketing and Communications to craft campaigns.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Business & Commercial Clients
3-4 years

• At least 3years working experience in sales in Banking specific to Merchant Solutions 

ADDITIONAL INFORMATION

Behavioral Competencies:

• Articulating Information
• Convincing People
• Documenting Facts
• Embracing Change
• Establishing Rapport

Technical Competencies:

• Continuous Process Improvement
• Cross and Up-Selling
• Customer Understanding (Business Banking)
• Product Knowledge (Business Banking)
• Sales Planning and Reporting
• Stakeholder Management