Meetings & Events Specialist at JLL

Role Purpose

• JLL Work Dynamics is currently searching for a confident and ambitious Meeting and Events Speciliast who is reporting to the Meetings and Events Regional Program Manager Working as part of the overall Meeting and Events Team, this role will be responsible for the coordination of Meeting and Events across region.

What this job involves

Overall responsibilities include:

• Support of onsite meeting and events teams
• Support and coordination of event stakeholders and partner teams
• Ensure Outlook and Meeting room booking systems are up to date
• Coordination of event set ups with relevant teams
• Coordination of meeting and event requests ensuring requests are completed in a timely manner
• Coordination of employee experience activations and events
• Ensuring out of hours meeting and events are coordinated efficiently and effectively
• Ensuring service excellence across region
• Coordination of service support such as Facilities, Janitorial and Security Teams
• Coordination of Facilities Team to ensure rooms are correctly configured
• Ensuring compliance with EHS requirements and standards for all meeting and event activities
• Convey relevant feedback to Line Manager and Program Manager when appropriate
• Liaising with Amazon Global Events Services teams where onsite meetings and events cannot be accommodated
• All other tasks and duties as required
• Leads site visits, planning meetings and final details meetings with Amazon customer and supporting vendor partners
• Demonstrates continuous effort to improve operations, service levels, and streamline work process

 Key Performance Indicators

• Previous experience working within a high-profile corporate environment
• Previous hospitality experience is desirable
• Fluency in English and local language
• Proficient knowledge of Microsoft Office Pack
• Very high attention to detail
• Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
• Ability to maintain professionalism at all times and be an ambassador of the team
• Be an excellent team player with the want to go above and beyond for each other