Manager: Private Banking at Nedbank

Job Purpose

• The emphasis of this position will be on the acquisition of customers for the bank and development of new opportunities through marketing the bank’s products and services in a competitive sales environment.

Job Responsibilities

• Primary custodian of private banking relationships with individual clients.
• Acquisition of new clients and retention of existing clients.
• Exceed sales, growth and profit targets.
• Overall responsible for a sound working environment and creation of development opportunities for sales support staff.
• Acting as a contact between Nedbank and its existing and potential markets.
• Deliver world class benchmarked customer service.
• Undertake market and customer research.
• Gaining a clear understanding of customer needs and requirements.
• Advise on product development and special promotions.
• Manage daily operations.
• Marketing bank’s products and services to existing as well as prospective clients.
• Effective management of credit risk.
• Meeting agreed upon sales targets.
• Providing superior client services and enhancing the bank’s relationship banking concept

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• An applicable Degree in banking/credit management and/or applicable tertiary qualification will be a pre-requisite

Minimum Experience Level

• Minimum of 5 years general banking experience of which at least three years in a relationship management position.
• Must have extensive experience in all aspects of private banking, with particular emphasis on relationship management.
• Sound knowledge of financial statements and analysis thereof.
• Completed basic credit courses, and/or one year credit experience.

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business Acumen
• Business principles
• Business writing
• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Microsoft Office
• Nedbank policies and procedures
• Nedbank vision and strategy
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Decision-making process
• Nedbank culture
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Communication
• Energy
• Building Trusting Relationships
• Managing Work
• Sales Disposition
• Sustaining Customer Satisfaction