Manager, People Transactional Services at Exxaro Resources

Position Overview:

• As the Manager of People Transactional Services, you'll play a pivotal role in shaping and leading the People & Performance People Transactional Hub. Your mission will be to drive excellence across payroll and people administration, ensuring a smooth and efficient employee lifecycle.
• You'll provide both strategic and operational leadership, defining and designing processes that enhance our payroll functions and overall transactional operations.

Minimum Requirements    
QUALIFICATIONS:

• B Degree (Hons) (Relevant) (Essential/Minimum)
• Management Development Programme (Essential/Minimum)

EXPERIENCE: 

• 8-10 years Relevant Operational Management or Management Consulting experience across the Human Capital value chain, with a demonstratable track record of shared services exposure, process improvement, project management and people leadership.
• Proven ability to define and apply industry standards within the business, ensuring integrated, seamless and efficient people administration across the employee life-cycle. Strong orientation towards customer service and satisfaction, collaboration and communication, data analysis and change management.
• Ability to thrive in a fast-paced environment, managing complex projects with multiple stakeholders and adapting to competing priorities. (Essential/Minimum) Management

REQUIREMENTS: 

• Psychometric Assessment (Essential/Minimum) (To be conducted by Exxaro)
• Certificate of Fitness (Essential/Minimum) )(To be conducted by Exxaro)

Duties & Responsibilities    

• Ideal Candidate Profile (Includes but not limited to):

Ability to:

• To lead the People & Performance People Transactional Hub including but not limited to payroll and people administration across the employee life-cycle 
• To provide strategics and operational leadership including defining, designing and driving the processes for Payroll, and oversee the day-to-day operations of the transactional hub
• To ensure that the People & Performance processes and procedures are implemented in accordance with applicable policies and procedures and adhere to all regulatory requirements.
• To optimise transactional processes and remain open to new ideas and innovative approaches that can improve operational efficiency and effectiveness. 
• To analyse issues, identify root causes, and implement effective solutions to resolve problems. 
• To collaborate with the People & Performance Centres of Excellence (COEs) in identifying, enhancing and integrating People & Performance processes and systems for seamless data flows, improved efficiencies and employee experiences 
• To continuously identify opportunities for process optimisation and automation that improve the speed and accuracy of service delivery by the People Operations team.