Manager: Operations Support at FlySafair

Description

• Provide input into the annual budget;
• Manage costs by engaging suppliers for the most effective rates;
• Monitor and renegotiate service provider contracts when services are added or removed;
• Oversee and manage the initial IATA airport slot submissions and schedule alignment;
• Maintain current navigation platforms and offer input for optimization;
• Remain up to date with travel policies and cross border destination requirements;
• Manage compliance on Post Flight Documentation as per the regulations;
• Manage the procedures related to Jumpseat bookings;
• Manage Interdepartmental Communications relating to all Schedule, Navigation and 90-day retention documentation requirements;
• Monitor the continuous improvement and compliance to airport slot;
• Participate in all briefings concerning contract flying to understand contractual requirements and ensure compliance;
• Manage and compile fuel projections through the analysis of fuel usage;
• Oversee and ensure compliance of the Airport Slots including the initial slot submissions per schedule period;
• Maintain slot management within the current season;
• Manage all audits relating to 90-day retention documentation requirements;
• Manage the compliance of work instructions and manuals pertaining to the function;
• Review manuals and work instructions annually;
• Provide monthly reports to the Senior Manager;
• Operations on functional performance indicators;
• Report statistics to other departments on a monthly basis;
• Provide monthly reports detailing fuel usage;
• Oversee the team and report on the team's performance;
• Provide overall guidance to the team;
• Set team goals in order to meet the overall business need;
• Motivate, organise and encourage teamwork within the team to ensure productivity;
• Identify skill development areas for succession planning purposes;
• Promote effective communication amongst team members;
• Oversee and manage complex projects, ensuring alignment with organisational goals and timely completion;
• Build strong relationships with CAMU, Airport Authority, Regulators, and Service providers to influence decisions that may affect operational continuity.

Requirements

• Grade 12 or equivalent;
• Qualification in Flight Operational Management (Advantageous);
• Minimum of 10 years aviation experience, of which, 5 years must be management experience;

Experience in the following areas:

• Aircraft Performance and Navigation,
• IATA Slot Management,
• Fuel Management and Monitoring.
• Operations Support (90-day retention documents);
• Experience with IOSA and SACAA audit requirements and engagements;
• Non-office hours may apply from time to time due to operational requirements;
• May be required to work weekends or extended hours;

Thorough knowledge of the following areas:

• IATA Slots,
• SACAA regulation on 90 days document retention Aircraft performance and Navigation,
• Company Travel,
• Management.
• Knowledge of IOSA/SACAA audit requirements and engagements;
• Computer Literacy.

Personal Attributes:

• Professional;
• High integrity;
• Empathy;
• Patience;
• Self-motivated;
• Independent (able to work without supervision);
• Goal oriented;
• Positive attitude;
• Able to cope with changing workload priorities and pressure;
• Strong Leadership skills Planning, organizational and time management skills;
• Excellent interpersonal skills;
• Strong oral and written communication skills;
• Problem solving and decision making capability;
• Ability to multitask and delegate.