Manager - Facilities at Astron Energy (Pty) Ltd.

Leading the Business Real Estate Services department for Astron energy responsible for providing enabled, health and safe work spaces for corporate departments and business units in South Africa and at times Botswana. Playing key strategic role by providing leadership for real estate service teams and cultivating development opportunities to support company business objectives. The position aligns department activities to organizational goals and objectives. It is a key contact liaison for outsourced facilities management service provider, internal corporate business units and other external stakeholders in relation with real estate and facilities services. The job also entails key customer engagements at senior and executive level within the business, accountable for all area service contracts, ensuring governance and corporate compliance in areas of responsibility. Portfolio of sites include corporate office buildings, logistics and manufacturing sites

Roles & Responsibilities (but not limited to):

Financial Perspective

• Financial control and management of all expenditure for the department
• Accountable for preparing and executing operating budget, capital expenditure budget in line with business objectives
• Exploring value adding opportunities that reduce short and long term costs to the business
• Managing compliance to company finance policies and procedures in the department

Customer Perspective

• Ensure availability of user friendly and interactive tenant touchpoint tools and channels.  Helpdesk etc
• Exploring innovative and cost effective ways of improving the work place to improve collaboration and productivity among tenants
• Ensure  business continuity to all services provided by the department
• Keep tenants up to date in relation to progress made or escalated issues and emergencies and other relevant issues that impact their location
• Support the safety committee in improving the health and safety of all tenants at various sites
• Internal Processes
• Ensure all department activities are aligned to applicable corporate policies. e.g. fixed assets, contracts and procurement, expenditure DOA, HR and  compliance policies
• Engaging SME departments (procurement, HR, Legal, Corporate affairs, Audit, compliance ) on issues that requires their input

Business Excellence

• Develop and support facilities BCP and disaster recovery plan and conduct periodic testing in collaboration with tenants
• Promotes the use of standard processes and tools to increase consistency, efficiency of execution, and reduce costs. Participates in Community of Practice sponsored discussions. Publishes material to the library.
• Accountable for area master plan which ensures asset value retention and is responsive to customer requirements.
• Responsible for the planning and execution of projects – on time, on budget, and value delivered.
• Leads and maintains secure, safe, efficient, reliable and environmentally sound working environments for Astron Energy employees, customers and all site operations.  Coordinates HES facility audits across all regions
• Develops innovative practices to improve the efficiency of business execution.
• Networks with other internal Astron Energy groups and external groups to leverage and share best practices
• Meets with senior management and corporate leadership to review service needs, current and future charges/expenses, and satisfaction levels.
• Ensures adequate communication to the site customers/tenants about BRES activities that will impact them.

People Management

• Creates and implements training and development targets for all employees within area
• Demonstrates effective leadership and develops the leadership skills of others.
• Provides leadership to direct reports by defining expectations, measuring and evaluating performance, and rewarding superior achievement. 
• Provides leadership for area business and facility services supervisors, employees and contractors in BRES managed or leased  buildings.

Professional Qualification and Certifications: 

Required

• Built Environment Degree (Property, Engineering, Facilities Management) or Bachelor’s Degree in Business Administration

Advantageous

• Master’s Degree
• Certified Facilities Manager – SAFMA
• Certified Green Building Professional – GBCSA
• Project Management qualification

Work Experience:

• at least 6 years’ experience senior management level in facilities management
• 3 years’ experience at tactical (service delivery execution) level and 5 years’ experience at senior management level in facilities management
• Multi-site facilities management

Knowledge and skills:

• Previous experience in national and cross border management of owned and leased buildings
• Previous experience in management of contracted facilities management service provider
• Good knowledge of contract and service delivery management through KPIs and SLA
• Financial acumen – budgeting, forecasting, costing and cost management
• Application of OHS act on facilities management
• Report writing and presentation
• Interpersonal skills including the ability to work with both internal customers and external entities as required
• Previous experience in corporate and manufacturing/ unionized environment
• Excellent communication  skills