Manager - Enterprise Business Unit Strategic Projects.Enterprise Business Unit at MTN

Key Performance Areas:

Key Deliverables;

• Strategy and Project Road mapping
• Understand the overall objectives of EBU within MTN by engaging with the market and other appropriate stakeholders to ensure all project plans and products sold further MTN and the EBU divisions obtainment of their goal.
• Drive engagement with internal partners to define the overall project strategy from concept to execution in alignment with EBU organisation’s priorities and objectives

Project Management and Delivery

• Oversee the production of and approval of project plans, ensuring all deliverables and milestones are appropriately plotted ensuring an achievable and satisfactory outcome.
• Drive comprehensive and thorough internal client and external stakeholders engagement sessions in order to collect all the relevant data and information to ensure a well-coordinated and satisfactory delivery of project needs.
• Develop and review reports focused on project progress based on the achievement of project milestones, maintain a consistent and accurate log and provide guidance and notifications on any project delays or concerns to all the relevant stakeholders.
• Drive synergy across all projects by ensuring that learnings from one project are utilised in all future projects and deliverables, as required.
• Negotiate and manage resource allocations throughout EBU by understanding what resources and capabilities are available and exist within the organisation and allocate them to appropriate projects. 
• Provide appropriate documentation and training to enable successful transition to business as usual, document issues and concerns throughout the project and transition lifecycle to inform future decisions.
• Coordinate with the EBU organisation by actively holding all parties accountable for their portion of the project deliverables (internal and external parties) to measure and track the overall achievement of the projects’ established milestones.
• Develop and update project and transition plans, as and when is needed.

Stakeholder Management

• Act as an interface communicating all essential information and actively managing expectations of all parties involved.

Change Management

• Engage with Business to advise and guide them based on new developments by remaining aware of industry best practices delivering a comprehensive change management system.
• Understand the need for organisational evolution by looking at automation and integration and develop relationships and expertise to assist in these changes.

Governance and Risk Management

• Manage EBU Delivery tools and service providers with automated compliance, monitoring, optimisation and governance.
• Oversee and manage contracts by implementing an effective due diligence process to support clients/partners/all stakeholder selection in line with procurement protocols.
• Participate in the definition of parameters for third-party Service Level Agreements (SLA) and monitor SLA performance indicators to ensure all compliance requirements that are established under contractual agreements between MTN and third-party service partners, are adhered to.

QUALIFICATIONS

• Job Requirements

Education: 

• Minimum of 3-year tertiary degree / diploma. 
• Relevant certification / accreditation / membership with professional body as required for role. 
• Fluent in language of country with basic command of English.

Experience:

• Minimum of 5 years’ experience in a area of specialisation coupled with supervising / managing others.
• Worked across diverse cultures and geographies advantageous.
• Experience working in a small to medium organisation.