Manager - Corporate Affairs MTN Global Connect at MTN

Key Performance Areas

• The Corporate Affairs Manager plays a crucial role in managing an organisation's reputation, external communication strategies, and relationships with various stakeholders. 

This role will be responsible for:  

• Develop and implement a PR strategy and plan with adequate media monitoring 
• Ensure effective media coverage, media engagement and manage the dedicated press office email account and PR firm 
• Draft media releases, media briefing notes, speaker notes, interview notes and pitch thought leadership pieces  
• Forge relationships with journalists and key influencers 
• Build and manage effective media relations that help to achieve profile-raising and strategic goals 
• Crisis management for external communication with media to protect the company’s reputation and its executive team  
• Promote the corporate identity, building up the reputation 
• Support the executive team with corporate comms for certain stakeholders 
• Curate content on behalf of the CEO’s Office for social media and/or other channels  
• Manage strategic media events and strategic stakeholder engagement events with media and dignitaries
• Work closely with the Regulatory Affairs team to plan and manage media and/or regulatory stakeholder engagement events in-country
• Work closely with the marketing team to streamline all content creation for our multiple stakeholder groups  
• Work closely with the ESG programme manager to successfully communicate and promote the company’s initiatives.

Job Requirements

• Education: A bachelor's degree in communications, public relations, journalism, business, or a related field is often required. A master's degree can be an advantage.
• Language Proficiency: Fluent in English. French fluency can be an advantage to navigate all our FibreCo footprint across Africa. 

Experience:

• Minimum of 5 years’ experience in experience in Marketing/Communication/public relations with 2+ years’ experience in supervising/managing others.
• Working in Telecom industry is preferable.
• Worked across diverse culture and geographies.
• Worked in an African market or industry serving Africa. 

Competencies:

• Strategic Communication Skills: Strong written and verbal communication skills are essential, and the ability to develop and execute strategic communication plans aligned with organisational goals.
• Media Relations: Experience in building and maintaining relationships with journalists, bloggers, and media outlets, handling media inquiries and proactively pitching stories to media.
• Crisis Communication: Proven experience in crisis communication and issues management, and ability to develop and implement crisis communication plans.
• Stakeholder Management: Skilled in managing relationships with various stakeholders, including investors, employees, customers, government agencies, and the community, and experience in developing and maintaining a positive corporate image.
• Regulatory Compliance: Knowledge of regulatory requirements related to corporate communications and ensuring that all communications comply with relevant laws and regulations.
• Event Management: Experience in planning and executing corporate events, press conferences to engage the key stakeholders and the public sector and coordinating logistics and ensuring smooth execution.
• Corporate Branding: Involvement in building and maintaining a strong corporate brand, and the ability to implement brand communication strategies.
• Government Affairs: Understanding of government relations and experience in dealing with regulatory bodies to support the Regulatory Affairs team.    
• International & African Experience: Our key market is Africa however our customer base is global. The ability to navigate cultural nuances and tailor communication strategies accordingly.
• Team Collaboration: Ability to collaborate with cross-functional teams within the organisation.