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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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JOB DESCRIPTION
To drive the execution of a consistent pro-active approach to client experience for Affluent Clients, SA and its associated touch points across the value chain and embed the Client Experience minimum standards and frameworks whilst supporting the transition to a platform business. To identify and resolve client and staff friction points to improve overall client experience through actionable insights and analysis.
QUALIFICATIONS
Experience
ADDITIONAL INFORMATION
Behavioural Competencies
Technical Competencies
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