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Virgin Active was born in 1999. With 45 health clubs in the UK (8,500 employees!) and almost 250 globally, were one of the fastest-growing businesses within the Virgin Group. Were renowned for our outstanding customer service and helping our member be their personal best. Everyones welcome at Virgin Active. Young or old. Fit or unfit. Its all good. We set...
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Your Purpose
- Managing the preventative maintenance and state of repair to equipment and facilities.
- Managing action plans/projects to the required standard.
- Managing maintenance plans & suppliers within budget.
- Managing the maintenance team to achieve desired results.
Your Duties and Responsibilities
A: MANAGING THE PREVENTATIVE MAINTENANCE AND STATE OF REPAIR TO EQUIPMENT AND FACILITIES
A1: Maintain and Repair Plant
- Follow the preventative schedule for HVAC.
- Communicate faults and action plans to CGM/Ops and Regional MM.
- Use the maintenance log in the system on the intranet for faults.
- Adhere to downtime as stipulated on the intranet.
- Be hands-on and repair faults where possible.
A2: Maintain and Repair Premises
- Liaise with landlord/contractors on issues/repairs.
- Be hands-on and repair and maintain where possible according to brand standards.
A3: Maintain and Repair Gym Equipment
- Complete and fax/email downtime reports to relevant contractors.
- Ensure completion of preventative maintenance as per contractor stipulations.
- Maintain a history of equipment maintenance and preventative schedules.
- Be hands-on, repair, and maintain equipment according to brand standards.
A4: Inspect Club to Establish Daily Maintenance Tasks
- Conduct visual inspection via walkabout.
- Check job book, MOD checklists, and fitness checklists.
- Check pool and enter results on the pool log.
- Action tasks as per brand standards RAP sheet.
- Follow up on all maintenance-related issues on the Hey Manager cards.
- Schedule tasks from the preventative maintenance schedule.
- Liaise with CGM/Ops Manager on effects to operations in the club.
A5: Ensure Pool Maintenance Completed
- Ensure the pool is checked and pool key readings are recorded according to operating standards.
- Ensure the inspection of weirs is conducted.
- Ensure the pool is dosed according to readings.
- Ensure backwashing falls within pressure parameters.
- Ensure the pool internal and external areas are maintained and repaired to brand standards.
- Ensure temperatures are displayed.
- Liaise with Ops/CGM and RMM as required.
- Ensure dosing systems do not run dry.
A6: Manage Health & Safety Requirements in the Club
- Manage your department to work within health & safety requirements.
- Familiarize yourself with the OSH Act.
B: MANAGING ACTION PLANS/PROJECTS TO THE REQUIRED STANDARD
B1: Assist in Ensuring that Brand Standards are Maintained
- Conduct regular brand standard checks.
- Assist in developing RAP.
- Assist GM/Ops to manage the RAP to conclusion.
B2: Manage Projects to Conclusion
- Ensure compliance with job specs.
- Ensure work areas are left in the condition found.
- Manage contractors to adhere to health and safety standards.
- Liaise with relevant parties.
- Sign off contractors' job cards on completion if satisfactory and quality checked.
- Follow up on snag lists.
- Refer snags/issues to Regional Maintenance Manager.
C: MANAGING MAINTENANCE PLANS & SUPPLIERS TO WITHIN BUDGET
C1: Ensure Maintenance of Club is Within Budget
- Liaise with CGM on budget constraints/availability.
- Ensure all repairs/costs/quotes are within budget.
C2: Control and Maintain Stock Levels
- Ensure there is sufficient stock available at all times.
- Follow the e-procurement system with the assistance from CGM/Ops using preferred suppliers and authorization systems.
- Check quality and delivery of orders.
- Ensure stock control systems are in place.
D: MANAGING THE MAINTENANCE TEAM TO ACHIEVE DESIRED RESULTS
D1: Manage Team to Achieve Scheduled Tasks
- Prioritize and set timelines for the team with tasks.
- Adhere to quality control standards.
- Follow up and check completed tasks.
- Establish understanding of tasks and correct tool application.
- Distribute tasks equitably in the team, including tasks to yourself.
D2: Manage Staffing Complement
- Ensure staff are adequately trained to deliver on functional/operational needs.
- Ensure communication on all company initiatives/launches.
- Manage shift rosters/leave cycles.
- Induct staff on operational needs.
- Have a succession plan.
E: MISCELLANEOUS
- Be available for call-outs/telephonic assistance.
- Assist and comply with any lawful and reasonable requests from the manager.