Learning Consultant -JHB at Sanlam Group

Key Responsibilities

Pre-course training administration

• Conduct Learning Needs Analysis 
• Support skills development administrators to deliver on training, scheduling, materials, logistical arrangements etc.
• Ensure that pre-course on-line assessments are undertaken and passed by all delegates prior to attending the course

Learning material/content development

• Work closely with the instructional designers to undertake the research and development of learning material
• Structure and write learning material according to adult learning principles and in competency-based formats

Facilitation of learning and development programmes 

• Blended facilitation (Virtual, videos and Face to Face)
• Facilitate product training, client financial needs analysis tool and sales system 
• Facilitate various in-house training workshops including selling skills in a professional and effective manner
• Facilitate compliance and regulatory training 
• Undertake ad-hoc training as requested by management and clients

Learning assessment and feedback/report writing

• Aligned to service level agreements in place:
• Administer learner assessments in the workshops to determine proficiency levels of delegates
• Complete a feedback report on each class after the workshop and share with the relevant line manager
• Conduct learning effectiveness assessment (L1, L2 and L3 assessment) on each workshop and share with management and take remedial actions where necessary

Learning queries and projects

• Respond to regional queries from the business relating to Learning and Development
• Serve as part of project teams, as required
• Partner with business to resolve learning queries
• Tech Savvy

Qualifications

• Relevant NQF Level 6 or 7 Human Resources Management/ Industrial Psychology/ Commerce/ Finance/ Law qualification
• Relevant OETDP Qualification at NQF 5
• At least 3 years’ experience in the Insurance industry of which 1 year must be in Long-Term insurance
• Financial planning qualification (advantageous)
• Completed Regulatory Exam (advantageous)
• Inseta Assessor and Moderator qualification will be an added advantage 

Knowledge and Skills 

• Previous experience in providing financial advice to clients or in managing Financial Advisors
• Ability to managing stakeholder relationships
• Interest and exposure to developing Learning solutions
• Knowledge and experience in the laws governing the Life Assurance industry
• Advance computer skills (Ms Office) 
• Well-developed communication (verbal and written) skills
• Superior presentation and facilitation skills