Learning and Development Specialist at Discovery Limited

Key purpose

We are seeking a Learning and Development Consultant to join the Discovery Institute of Training. This role involves developing high-quality, vitality specific training solutions and materials for our international insurance partners. The role will regular engagement with internal and international stakeholders, including staff, management, and executives, to identify and address their learning and development (L&D) needs. The successful candidate will continuously evaluate the effectiveness of training intiatives and monitor return on investment (ROI).

 All work must be done accurately, comprehensively, and in line with set quality standards.

• Consult with internal and international stakeholders to identify learning and development needs: Consult with various stakeholders including management and executive level stakeholders and conduct in-depth analysis of the learning and development needs. Perform the design, development, implementation, and evaluation of all learning solutions following the 6Ds methodology.

Note: International travel will be required from time to time.

• Design and develop training solutions, material, and assessments: The creation of learning solutions and material for international insurance companies who have partnered with and integrated their products with Vitality. These initiatives could include in-person and virtual training workshops, induction programmes, and storyboards (only) for digital training material, which could include online courses, videos, podcasts, infographics, and animations. Upskill and sign-off of insurance company trainers (TTT) to deliver training solutions will be required.
• Review and maintain material, identify areas for improvement, and make necessary updates to ensure effectiveness and relevance.
• Use data and feedback to continuously improve the effectiveness of learning solutions.
• Keep up to date with industry trends, best practices, and emerging technologies, ensuring that the learning solutions remain innovative and relevant.

Competencies

• Creative and innovative
• Comfortable with the use of generative AI tools
• Excellent command of the English language
• Demonstrate strong instructional writing skills
• Negotiation skills
• Attention to detail
• Excellent project management skills
• Communicate effectively with diverse personalities
• Delivering results and meeting customer expectations
• Coping with pressure and setbacks
• Adapting and responding to change
• Relating and networking
• Applying expertise and technology
• Relationship building skills

Experience

The following qualifications and experience are required:

• At least five years of Learning and Development Consultant /Instructional Design experience - essential.
• ODETDP qualification - essential
• Knowledge and experience working in the financial services industry - advantageous
• Knowledge of the Discovery Vitality product - advantageous
• Business-related degree - advantageous