Lead, Business Partner, Client Onboarding at Standard Bank Group

Job Description

To transform the user experience of CIB Operations’ services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy

To provide thought leadership, high-quality advisory, analytical, project management and specialist capabilities across the value chain by to prepare for anticipated changes to transform the organisation.

Part of the Business Partner portfolio and focusing on Client Onboarding, the role requires:

• Ability to leverage extensive business knowledge, learn new skills and apply knowledge and learning practically in an agile and sustainable way to solve business specific problems to influence prioritsed initiatives, and to ensure efficient execution and value realisation thereafter.
• Strategic portfolio view of technology, processes and people to enable agile decision making whilst balancing the ongoing needs of the business supported, including the need to transform radically.
• Influential partnerships with key CIB Operations stakeholders including Technology, Business and geographical stakeholders to remove obstacles quickly and align towards common goals.
• Passion to lead and inspire a team to drive transformation for the business unit towards the CIB Operations future state.

Critical focus areas in the Intelligent Transformation value chain:

• Decide – Play a vital role in the prioritisation process and ongoing decision-making process to steer the business towards sustainable transformation.
• Execute – Oversee delivery of initiatives and facilitate removal of blockers for successful implementation.
• Realise Value – Relentlessly pursue maximum value realisation for all initiatives prioritised and executed.

Critical Behavioural Competencies:

• Exploring possibilities
• Convincing people
• Taking action

Critical Technical Competencies:

• Thought leadership
• Obsession with customers
• Stakeholder management and influence

Qualifications

• Degree

Work Experience:

• 3-4 years experience demonstrating an understanding of data insights across the value chain and provide thought leaderships on how this is used to deliver end to end solutions across functions with the client in mind.
• 3-4 years experience demonstrating awareness of rapid developments within areas of expertise and use this knowledge to prepare the environment and stakeholders to anticipate and respond to changes in markets and industry to drive tangible business value.
• 3-4 years experience in-depth understanding of market trends and developments in rapidly changing environments and tactics to drive change. 
• 1-2 years experience demonstrating an ability to partner with internal and external stakeholders to identify and implement fit for purpose solutions aligned to the overall organisational strategy. 
• 1-2 years experience providing evidence of continuous learning within area of expertise and exposure to testing and analysing opportunities for improvement. Access to trusted advisors to verify and ratify learnings and opportunities for improvement. 

Behavioral Competencies:

• Exploring possibilities 
• Challenging ideas
• Articulating information
• Developing Strategies
• Adopting Practical Approaches
• Developing Expertise
• Convincing People
• Making Decisions
• Empowering Individuals