Junior Process Engineer at Absa

Job Summary

• Junior process engineers work within well-established teams to solve design problems. 
• Junior process engineers create detailed process design and user journeys within a design project, improving customer experience, process efficiency and process excellence that positively impact Absa customer and deliver business value.     
• Junior process engineers follow the established standards in their discipline. 
• A successful Junior designer is a self-starter that has a passion for solving problems and creating solutions for customers. They have growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively.

Job Description

Accountabilities:

• Create high quality process designs within the project(s) to improve customer experience, process efficiency and process excellence in order to deliver against defined business objectives
• Execute against the customer experience strategy within the context of a specific process, providing high quality design solutions to business or customer problems; follow good design practices within the project to enable consistent design quality.
• Deliver continuous incremental improvements in process efficiencies and process rigour that both improve the quality of delivery and reduce cost;  and support the translation of that into technical, business and architecture requirements that account for risk and compliance requirements and technical limitations
• Drive the use of Absa's Process Design knowledge base and promote lean, efficient process thinking within the project
• Execute high quality process design work within a project, solving process inefficiencies and pain points; and delivering of agreed outputs in a timely manner.
• Systematically pursue development of own specialist knowledge and actively seek mentorship. Share specialist knowledge with peers and graduates. 

Competencies:

• Driving/leading change
• Results Orientation
• Customer Focus
• Influence/Persuasion
• Reasoning (Analysis)
• Systems Thinking
• Cognitive Modifiability
• Digital Strategy and Innovative Thinking
• Risk Management
• Business Acumen

Qualifications:

Diploma/Degree/Certificate:

• IT/Business Analysis/ Engineering/Lean Six Sigma

Experience:

• 1-2 years in similar role

Education

• Bachelor`s Degrees and Advanced Diplomas: Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised