IT Technician at Sea Harvest Corporation (Pty) Ltd

KEY PERFORMANCE AREAS:

Duties include but will not be limited to:

• Continuously monitor and analyse end-to-end infrastructure performance.
• Perform hands-on work with emerging technologies, configuring, testing, tuning, and troubleshooting infrastructure components.
• Conduct data analysis to identify improvements in the health of the infrastructure, monitor application performance, and troubleshoot production issues.
• Ensure that applications are running smoothly, to include ensuring system resources are available.
• Interest for Microsoft technologies, Azure cloud and will to constantly grow, learn and enhance skills in this area
• Perform operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.

KNOWLEDGE, SKILLS & ABILITIES:

• Grade 12
• A+, N+, S+
• Microsoft Technology Associate (MTA) or equivalent
• Microsoft Certified IT Professional (MCITP) or equivalent
• MS Azure Fundamentals – AZ-900 (Beneficial)
• MS 365 Fundamentals – MS-900 (Beneficial)
• MS Security, Compliance, and Identity Fundamentals – SC-900 (Beneficial)
• Cisco Certified Network Associate (CCNA) (Beneficial)
• Information Technology Infrastructure Library (ITIL)
• Project management
• 5+ Years of IT End User Support experience
• 3+ Years Server/Network support experience
• Knowledge of on-prem Windows Server solutions as well as Hybrid Cloud solutions.
• Knowledge of VMWare and Virtualization technologies.
• Knowledge of end user compute solutions and the ability to solve hardware and software problems.
• Knowledge in all areas of networking, including but not limited to LAN and WAN technologies, security, wireless, voice, SD-WAN
• Experience of administering and operating small/medium enterprise infrastructure and services in public cloud environments, including configuring backups, monitoring, patching and security of cloud resources
• Experience with Microsoft Azure cloud (knowledge of cloud resource deployment principles or usage of specific cloud technologies)
• Asset Management
• Driver License
• Own transport