IT Opeartions Manager C at FirstRand Group

Are you someone who can:

• Drive business profitability in the context of cost management through Information technology solutions
• Establish, align and manage  target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Influence, encourage and manage the cost-effective use of systems and facilities
• Develop a IT service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by  providing input to business requirements
• Operationally manage, monitor, alert and escalate for a number of diverse platforms which include , Mid-range, Personal Computers, Networks, Helpdesk and Enterprise Management.
• Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
• Ensure all the required hardware and software contracts and SLA are up to date and all metrics are met
• Production environment Support and Automation, for their respective support teams (Technical and Development)
• Support all incidence and problem management when necessary
• Manage own development to increase own competencies
• Facilitate the conversion of knowledge management and ideas into new or improved  processes and services.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation,  achieve efficiencies and increase competencies

You will be an ideal candidate if you:

• Bachelors in Information Systems or Computer Science Core or Software Service Technician MCSE, CCIE, MS SQL+, RHCE or RHCA
• 5 - 7 Years of experience