IT Desktop Administrator - Edenvale at Motus Holdings Limited

Specific Role Responsibilities

• Ensure that all calls and tickets are answered and resolved within the Company SLA agreement
• Regularly check and update all calls and tickets
• Act on reassigned calls and tickets accordingly

Qualifications and Experience

• Computer \ Hardware skills (A+ Certificate)
• Networking skills (N+ Certificate) Optional
• Proficient in Microsoft desktop operating systems and applications (Office365)
• Working knowledge of desktop imaging and deployment
• Proficient in PC hardware, software, and printer troubleshooting
• Desktop hardware and software support (including Office Suite and Mail)

Skills and Personal Attributes

• Working knowledge of desktop imaging and deployment
• Proficient in PC hardware, software, and printer troubleshooting
• Ability to prioritize, multi-task, and easily adapt to change
• Ability to take initiative and work independently as well as within a team
• Must meet deadlines, accomplish tasks within the agreed-upon time structure, and adapt to a fast-paced, demanding environment