IT Business Intelligence Analyst at Believe Resourcing Group

About the Role:

Our client seeks a proactive and resourceful Business Intelligence Analyst to join their dynamic team. In this role, the selected candidate will play a crucial part in analysing data and generating insightful reports that inform strategy development, planning, and decision-making processes across ICT services and systems.

Requirements:

• Relevant NQF Level 7 Qualification;
• Minimum of 5 years demonstrating strong analytical and data literacy skills;
• Advanced proficiency in SQL query writing, the Microsoft Office suite (especially Excel), and experience in developing detailed BI reports, dashboards, and visualisations;
• A solid understanding of relational database principles, data structures, and SQL-type queries;
• Strong communication skills; and the ability to manage priorities and deadlines effectively.

Advantageous:

• Experience in South Africa's public Higher Education sector

Role & Responsibilities:

• The Analyst will analyse, design, and generate concise BI reports, metrics, dashboards, and data visualisations; conduct data modelling exercises; and develop prototype solutions to meet stakeholder requirements.
• Utilising BI insights, the Analyst will enhance service delivery through detailed reporting and process improvement initiatives;
• The role includes conducting surveys and benchmarking exercises to provide comparative insights and support decision-making;
• The Analyst will recommend and implement best practices for BI in ICT services; ensure data integrity, quality, and system configurations to support real-time data and dashboard delivery.