Insights Executive - Johannesburg at IQbusiness

Roles and responsibilities:

• Develop deep familiarity with clients' industries and businesses.
• Conduct and summarize desk research as required.
• Collaborate on proposal and costing setups under the guidance of an Insights Lead and Client Service Director.
• Play a pivotal role in setting up Insight Communities and Consumer Panels.
• Manage project deliverables, timelines, and team coordination.
• Handle client communication and status updates, including ad hoc projects.
• Create and refine questionnaires, discussion guides, and recruitment materials.
• Liaise with Data Scientists/Statisticians to ensure an efficient analytical plan.
• Oversee coding, verbatim categorization, and text analytics.
• Prepare visually engaging reports and dashboards.
• Contribute to Community/Panel health by updating profiling and restage questionnaires.
• Stay informed about relevant software and technical applications.
• Keep metrics up to date and assist with general administrative tasks.

Skills and Competencies:

• Professional demeanor and excellent presentation skills.
• Strong time management, problem-solving, and analytical capabilities.
• Keen attention to detail.
• Multi-client service ability.
• Thrives under pressure and exhibits tenacity.
• Tech-savvy with a natural aptitude for software.
• Effective communication and interpersonal skills.
• Adaptive and open to change.

Requirements:

• Minimum 1 year of project management experience.
• 1-2 years in market research.
• Degree in economics, marketing, sociology, psychology, research, statistics, or business (post-graduate preferred).
• Proficiency in spoken and written English.
• Microsoft Office expertise (Outlook, Excel, PowerPoint, Word).