Infrastructure Risk Assistant Manager at Ernst & Young Global Limited (EY)

Essential Functions of the Job:

• The Africa Infrastructure Risk Manager will report directly into the Africa Regional Risk Management Leader. The role consists of a strategic and an operational component and the essential functions are as follows:

Strategic role

• Project Management: Local special projects, Africa strategic Regional projects, Global deployment of risk management enablers and roll out of ERP platform (Mercury).
• QMS Quarterly: Questionnaire Management System customisation occur on a quarterly basis. This allow for improvements to be made to the Client and Engagement risk management enabler (PACE).
• Reporting: Prepare monthly and annual Africa statistical tracker for the Client and engagement risk management enabler.

Operational role

• Daily: Resolving daily queries raised by the business on (PACE, GIS, AML, Mercury)
• Training: Collaborate with Service Line Quality and Train the business on the Client and Engagement acceptance process (PACE)
• Administration: Administer the PACE Tool
• Reporting: Adhoc reporting requirements from the SLQ

Knowledge and Skills Requirements:

• In-depth knowledge of risk management is critical to the success of this role. Furthermore, a strong aptitude for the understanding of IT systems and process flows is a must. The infrastructure risk manager must have a strong desire to know more about EY’s internal business functions and seek to understand how risk management influences these functions. A strong foundation of knowledge is needed on the different EY policies that govern the risk management process. The infrastructure risk manager must have strong communication and negotiating skills to drive the agenda of compliance and adherence to the policies with in the service line.  Project management skills is of critical importance to this role, as many of the engagements or deployments of tools will require the infrastructure risk manager to play a leading role.  The infrastructure risk management must be able to apply his/her mind to complex situations and have a solution-based approach to problems identified. Change management is a vital skill that the infrastructure risk manager must poses along with the ability to manage the risk the change will impose on the EY business.

Interpersonal skills

• It is important to actively listen to leadership and key management as they raise their respected challenges, concerns and expectations.
• Must always be available to engagement and build strong relationships as you will work with dynamic teams across EY.
• Accept the responsibility of the role you play in the business and that challenging the status quo is important for being adaptive and agile.
• Display the courage to lead and make strategic decisions which is best for the business.
• Self-motivation and drive are needed to succeed in the daily activities and drive projects to completion.
• Copious amounts of patients are needed to work with the business on the daily activities.

Education:

• CMA/CGMA with the Institute of CIMA
• Or appropriate Risk Management qualification like, Bcom Risk Management
• Master level Microsoft Office (Excel, Word)

Experience:

• A minimum of 5 years risk management experience is needed if the individual is external to EY.
• A minimum of 5 year working with in EY working as Service Line Quality is needed to fulfil the requirements of this role.
• A minimum of 3 years working with in the service line and 2 year working as operations, finance or SLQ is needed to meet the demand this role places on the individual.