Human Resources Coordinator at Iress

Build your career at Iress!

The Human Resources Coordinator is primarily responsible for managing service delivery requests related to employee pay and benefits, and overseeing the administrative aspects of skills development initiatives. Success in this role involves effectively communicating with employees and benefit service providers, configuring Workday tasks, generating reports, and ensuring accurate monthly payroll changes. Additionally, the role focuses on coordinating various skills development programs, ensuring compliance with relevant legislation.

Some of the awesome things you’ll be involved with

Service Delivery:

• Manage and prioritise service delivery requests pertaining to employee pay and benefits.
• Serve as the primary point of contact for employees and benefit service providers, addressing inquiries and resolving issues promptly.
• Execute administrative onboarding activities for new hires, exit processes for people leaving, and job change processes for role changes, ensuring accuracy and compliance with company policies.
• Configure Workday tasks and processes to facilitate efficient operations.
• Generate reports in Workday as per request, ensuring accuracy and relevance to business needs.
• Prepare and verify monthly payroll change sheets, collaborating with relevant stakeholders to ensure accuracy and timeliness.
• Handle post-payroll processes including benefit reconciliations, payment arrangements with Finance, and communication to benefit service providers.

Skills Development:

• Coordinate an annual hosted BEE learnership program and YES program with external service providers.
• Plan and implement a tailored Graduate Program, overseeing the recruitment and selection of candidates, onboarding graduates, and providing regular engagement and coaching throughout the program.
• Coordinate with external training providers and manage budgets for skills development and training initiatives, ensuring compliance with local skills development legislation.
• Complete the company annual Workplace Skills Plan (WSP) and Annual Training Budget (ATB), submitting all skills development reports to the relevant SETA.
• Prepare and submit necessary documentation and reports for the annual BEE Verification process, ensuring accuracy and timeliness
• Manage the company socio-economic development initiatives, planning, encouraging engagement from others, and implementing them within budget.

Qualification requirements

• Bachelor's degree or diploma  in Human Resources, Business Administration, or related field.
• Minimum of 3-5 years of experience in human resources administration, skills development or related field
• Previous experience working with Workday Human Resource system will be beneficial

​What you will bring

• Service Delivery Management: Proficient in managing service delivery requests and ensuring timely resolution 
• Communication: Excellent verbal and written communication skills, with the ability to effectively interact with diverse stakeholders
• Attention to Detail: Demonstrated ability to execute administrative tasks accurately and efficiently 
• HR Systems Management: Competent in configuring and utilising HR systems, particularly Workday
• Learning and Development Management: Skilled in managing and implementing training and development programs
• Analytical Skills: Capable of generating and analysing reports to support decision-making processes
• Problem-Solving: Ability to identify and resolve issues related to pay, benefits, and HR processes
• Multitasking: Able to handle multiple tasks simultaneously, prioritising effectively to ensure timely completion of duties in a fast-paced environment
• Adaptability: Flexible and adaptable to changing priorities and requirements, responding to unexpected situations with a positive and proactive attitude