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  • Posted: Aug 14, 2024
    Deadline: Not specified
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    Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
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    Human Capital Consultant

    Requirements

    Qualification

    • Relevant HR degree.
    • Honours degree in HR, Social or Behavioural Sciences (advantageous).
    • Registered Psychometrist, independent practice (advantageous).

    Knowledge

    • Knowledge of HR policies and procedures and relevant legislation (EE, BCEA, LRA, etc.).
    • Proficient in Microsoft Office.

    Experience

    • Minimum of 2 years experience in Human Capital Consulting.

    Duties & Responsibilities

    • Provide exceptional Human Capital (HC) service to clients in order to manage client expectations.
    • Contribute to the implementation of the HC strategy and agenda to drive people solutions that enable business outcomes.
    • Facilitate the recruitment process and conduct interviews.
    • Support the process of creating a positive work climate and culture to energise employees, give meaning to work, minimise work disruption, and maximise employee productivity.
    • Support the process of culture and climate surveys.
    • HC Reporting: assist in generating/validating reports; provide reports to clients and highlight pertinent areas.
    • Provide the necessary advice and ensure the implementation of all Human Capital people practices and processes.
    • Assist with the creation of Job Descriptions and conduct Role Profiling.
    • Liaise with Remuneration & Benefits with regards to benchmarking.
    • Query management: investigate, engage, and resolve independently and/or in conjunction with relevant stakeholders.
    • General administration with the support of the Human Capital Assistant.
    • Advise, guide, and support line managers and employees on Labour Relations matters and escalate where required.
    • Implement sound employee relations practices and support the resolution of employee relations matters.
    • Facilitate labour relations training interventions for leaders.
    • CCMA preparation and representation of the company at conciliation.
    • Provide advice and support to line managers and employees regarding Performance Management using the Performance Excellence HC practice.
    • Capacitate / educate line managers with Performance Excellence tools.
    • Support the business by driving compliance during Performance Excellence year-end and other processes.
    • Coordinate and facilitate training interventions and workshops (as and when required).
    • Assist with the implementation of the training plan with the support of the Learning & Development (L&D) Department.
    • Advising and guiding leaders and L&D on training gaps and interventions that are aligned with the strategic objectives of the business, and the employees' personal development plans (PDPs).
    • Support the personal development (PDP) drive.
    • Coordinate activities pertaining to Rewards & Recognition (R&R)  initiatives.
    • Monitor compliance with the R&R program and drive participation in Business Units.
    • Support the Organizational Effectiveness Team in change management interventions and provide feedback on change management interventions.
    • Manage relevant HC projects as assigned.
    • Facilitate successful implementation of various HC projects, where required.
    • Participate in projects and collaborate with other divisions on HC projects.
    • Develop effective relationships with stakeholders from an HC Consulting/Business Partnering perspective.
    • Maintain effective client relationships to ensure successful service delivery and support.
    • Support effective teamwork within the division.
    • Act as a change agent by providing support to implement changes within the business.
    • Engage with appropriate training interventions to promote your own continuous professional development.
    • Deliver expectations of clients and internal and external stakeholders.
    • Deliver within turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
    • Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice.
    • Manage client query processes and ensure that queries are tracked, and accurately resolved.
    • Develop and maintain productive and collaborative working relationships with peers and stakeholders.
    • Positively influence and participate in change initiatives.
    • Continuously develop own expertise in terms of professional, industry, and legislation knowledge.
    • Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
    • Take ownership of driving career development.
    • Identify solutions to enhance cost-effectiveness and increase operational efficiency.
    • Contribute to the identification of solutions to enhance cost-effectiveness and increase operational efficiency within the area.
    • Manage financial and other company resources under your control with due respect.

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