HR Manager - Coastal at Fidelity Services Group

Overall Purpose of the Job:

• To manage and drive the HR Field team in the execution of HR directives. Supporting and consulting with the business and employees through exceptional service delivery in the HR space and collaborating across HR COE’s for resolution on problems. Oversee the Coastal region which includes Western Cape, Eastern Cape and KwaZulu Natal

Minimum Qualifications and Experience Required:

• B. Degree in Human Resources or Industrial Psychology
• Minimum 5 years’ experience leading a corporate HR team
• Minimum 7 years’ experience as a HR generalist
• Systems management and HR data analysis experience required

Behavioural Competencies:

• Interpreting data
• Providing insights
• Developing strategies
• Challenging ideas
• Resolving conflict
• Embracing change
• Team working
• Upholding standards
• Taking action

Main Duties:

• Lead a Performance management culture and relevant development plans with management
• Implementation of human resources tactical plans and develop strategies to meet business requirements
• Drive the business values and associated interventions
• Drive Talent management and associated interventions with management and greater HR team
• Support the execution of key HR deliverables in order for the achievement of business objectives
• Analysis of HR metrics and lead team to execution of action plans
• Support Group HR leadership in the implementation of local human resources programs in support of business needs.
• Manage team in addressing routine day-to-day employee relations and industrial relations issues and attend CCMA on behalf of the company when required
• Consult with leadership and managers, ensuring compliance with company policies and legislation
• Oversee the assistance with investigations and the resolution of employee complaints within required time frames to minimize risk
• Oversee the execution of human resources transactions on the system
• Lead the business leaders and provide guidance for managers and supervisors on performance and disciplinary actions etc.
• Coordinates local training programs in conjunction with Learning and Development team in support of business needs.
• Collaborate with Talent Acquisition team to ensure delivery on recruitment issues and key vacancies
• Project Manage HR related projects
• Generate regular and ad hoc HR metric reports, including headcount and turnover, in support of business needs.
• Drive Recruitment across all Business areas within the Fidelity Group