Homecare Advisor - Clewer, Witbank at Air Liquide

KEY RESPONSIBILITIES

• Handle all administrative tasks and processes in relation to patients and monthly follow up. Specifically, looking  after the existing customer base and also taking care of the acquisition of new customers. 
• Titration downloads of patients  and set appointments with patients for routines, home sleep studies, Cpap and confirm delivery. Timeous delivery & connection of equipment to home patients. In addition, you are available to advise our customers on all aspects of our products and conduct training courses (performing a demo of the diagnostic tool / equipment).
• Ensure routine visits are done timeously and completed in a month and manage patient list and the Vitech  according to the demarcated areas  and conduct patient visits as per procedure according to the work instruction. Implement the Therapy Initiation Program and Therapy Optimisation program. Be available on call 24 hours / availability over weekends / Public Holidays and telephonic assistance of patients
• Ensure accurate stock count & control of equipment and disposables whilst monitoring of expenses. Ensure maintenance and usage of the company pool car. Implement  and adhere to Safety and Quality related topics, policies and procedures
• Implement Cpap Therapy as per sleep study/ Doctors prescription and demonstration of Cpap Machine and Mask. New Patients - Delivery of Insulin Pumps and Disposable and ensure patient education on Insulin Pump Therapy and assist with pump set up and demo. Monthly Disposable Deliveries. Compile monthly state information using the state template
• Handling  / Carrying of equipment (cylinder - 31kg and concentrators - 25kg) and assisting with other duties to ensure smooth running of the department.
• Assist with other activities to improve the efficiency and effectiveness of the department or the company

Are you a MATCH?

Educational requirements

• Registered Nurse Degree/Diploma
• Matric (Senior Certificate)

Experience

• 2 years experience in the Respiratory Care
• 3 years driving experience