Head: Regional Management at Liberty Group South Africa

Purpose

• To develop tactical strategy and delivery plans, integrate practice formulation and to ensure operational implementation and adaption across multiple practices i.t.o. regional management methodology, governance and delivery objectives.

Minimum Experience

• 5 - 8 years experience in a similar environment, of which 2 - 3 years at management level

Minimum Qualifications

• Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Office Administration

Additional Minimum Qualifications

Key Responsibilities

• Communicate a meaningful tactical context that guides and directs best practice integration and process alignment with service delivery objectives.
• Identify financial targets and track accomplishment and develop and implement solutions to minimise costs and increase sales/revenue.
• Ensure effective communication and sales force understanding of org. brand messages, products and services to achieve sales targets and goals.
• Identify sales targets, track accomplishment thereof and implement solutions to ensure sales targets are achieved.
• Manage the implementation of customer service plans and operational tactics, policies, practices, services that will retain and increase sales revenue.
• Enables an effective regional servicing model that creates a competitive servicing advantage for the Broker community.
• Plan the regional strategy, programmes and develop the activity budget for the year.
• Ensure and manage sales execution fulfillment.
• Ensure that change is effectively managed for the implementation of new and enhanced solutions.
• Manage the channels for field communications.
• Recruit, develop and manage sales workforce talent.
• Collate and develop audit reports to inform management decision making.
• Ensure the effective extraction and consolidation of data to enable the optimal interrogation thereof, to provide reliable management information.
• Accountable for strategy implementation through the integration and optimisation of operational activities to practices and systems across an internal value chain.
• Proactively identify interconnected tactical problems, determine the impact, patterns and trends to identify alternatives and best practice solutions, anticipating future challenges.
• Plan for the management of work outputs across various functional activities, integrating interdependent practices, processes or systems and addressing and balancing the demands of different priorities to optimise efficiency.

Finance

• Compile an operational or business area budget aligned with the delivery plans, and ensure the implementation and monitoring of financial controls, management of costs and corporate governance to optimise cost savings and/or profit margins.

Technical Competencies

• Legal Compliance (Sales) (Proficient)
• Risk Awareness (Proficient)
• Sales life cycle management (Proficient)
• Conflict Resolution (Proficient)
• Business Interaction (Proficient)
• Efficiency improvement (Proficient)
• Policy implementation (Proficient)
• Functional Policies and Procedures (Proficient)
• Developing sales (Advanced)
• Product and/or Service Knowledge (Proficient)
• Sales management (Advanced)
• Budgeting and Expenditure Control (Proficient)