Head of Road Freight at DHL Supply Chain

In this Head of Road Freight position

• You will identify and develop potential, sustainable customer relationships.
• You will respond to customer enquiries / complaints and lead in engagements and strategic customer interfaces with Key Account Contacts.
• You will provide leadership in the areas of product and business development, resource utilization, Country organization and activities.
• You will support and co-ordinate the development, implementation and localization of key initiatives and programs.
• You will facilitate and support country’s efforts in maintaining healthy relationships with trade bodies and government agencies & authorities, including being an active subscriber or participant of global research agencies.
• You will establish KPI’s and obtain agreement & commitment from Country management.
• You will provide guidelines and support for the implementation of programs such as security regulation to meet country mandated regulatory requirements.
• You will carry contact/negotiation (RFR) according to corporate policy and local requirements.
• You will oversee the transport portal (Saloodo) and carry contract/relationship and performance management.
• You will interact with commercial team (at country level) in terms of pricing.
• You will define, implement, monitor, and enforce service and quality standards, in cooperation with product management (in Regional Office).
• You will be responsible for EBIT result at country/country group level AFR.
• You will define, monitor, and enforce targets to the operational units.
• You will select and assigns key positions to reach targets.
• You will analyze costs and cost structure of production on country/country group level and derives improvement measurements and actions.
• You will be responsible for constant improvement and optimization of production means (cost management), e.g., make or buy.
• You will define and implements ISO standards in line with corporate instructions.
• You will be responsible for operational management, Production sites, Traffic management, technical support (buying, capacity etc.), Local purchasing on country/country group level for RFR according to corporate policy.
• You will propose IT needs and be responsible for Preferred Carrier adherence as well as Operational KPI’s.
• You will determine organization’s structure, roles and responsibility and performance targets for the function.
• You will develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.
• You will develop a team spirit and multitasking capabilities within the team.
• You will plan, organize, and direct an efficient and effective function.
• You will develop KPI’s with team members and monitor individual performance.
• You will conduct performance appraisal, including coaching.
• You will manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• You will identify training needs and opportunities to develop a highly skilled functional department.

Now, here’s what we need from you

• Minimum 10 years’ experience in Logistics Industry
• Must have worked at the position of a manager for at least 8 years in a reputed Organization
• Degree in business Management or a related field