Head: Complementary Solutions at Guardrisk

Role Purpose    

• Design, develop, monitor and improve the complementary solutions that form part of our  Client Value Proposition in line with client needs.

Requirements    

• At least 8 years' experience in a fast-paced product development environment in one or more of the following industries: Healthcare, Short term insurance, Microinsurance, Loyalty and rewards. 
• Degree/Honours in Actuarial Science or Honours degree in commerce.
• Associate or Fellow or Actuarial Society of South Africa or Masters in Business Administration prefered.
• Knowledge of regulatory requirements (e.g, limitations imposed on schemes and administrators).
• Knowledge of marketing principles and design thinking.
• Budgeting, monitoring and reporting experience within an end to end business.

Duties & Responsibilities    

• Collaborate with key stakeholders to research and analyse the needs of clients and businesses. Based on clients financial needs manage the development of products and solutions across all markets and segments.
• Manage the product development lifecycle including product integration benefits, partner benefits, tiering structures and active rating factors.
• Manage competitor research and analysis to identify opportunities and trends in the market to develop new products or streamline existing product offerings.
• Oversee the design of pricing models and business cases for products and solutions.
• Conduct business viability studies to finalise the product or solution designs.
• Engage with key stakeholders to present technical aspects, features, benefits and business case of products and solutions.
• Drive the approval and signoff of product and solutions through the appropriate approval processes.
• Collaborate with the systems development team to successfully translate the product features into the applicable system that supports and automates the product.
• Establish processes and systems to measure the impact of products and solutions and implement corrective action where necessary.
• Contribute to the marketing processes of the product to ensure the messaging and packing of the product is in line with the business case.
• Oversee the financial modelling and assess the financial impact of solutions to identify areas of opportunity.
• Ensure applicable maintenance and testing of financial model including projection of income and expenses and key assumptions.
• Incorporate insights into financial models and assumptions. Conduct investigations that test the client experience and impact of the product on the client lifetime value.
• Measure and reports on the profitability and impact of products and solutions.
• Drive the implementation of product enhancements based on client experience and profitability of products.

Competencies    

• Drive the implementation of product enhancements based on client experience and profitability of products.
• Making Decisions
• Exploring Possibilities
• Providing Insights
• Establishing Rapport
• Generating Ideas
• Producing Output
• Developing Strategies
• Interpreting Data