Graduate Intern: Jnr Business Analyst: SLS SanlamConnect (Bellville) at Sanlam Group

What will you do?

• This is a 12-month contract position allowing the incumbent to gain relevant work experience in the financial services industry. This role will typically form part of the SanlamConnect Business Solutions office structure and be tasked to ensure the smooth and effective running the Leads Management system, related processes, and integration points with other systems and applications, thus ensuring that leads are made available to intermediaries enhancing the intermediary’s productivity and user experience - as well as the end-user customer’s experience. 

What will make you successful in this role?

• To ensure the smooth and effective running of relevant intermediary (electronic) tools and applications.
• To ensure the ease of use of relevant tools and applications, as utilised by the intermediary, thus enhancing the intermediary’s experience - as well as the end-user customer’s experience.
• To reduce and prevent any advice risk associated with the use of system tools and applications by the intermediaries, in relation to assigned portfolio.
• To facilitate the resolution of system issues, as well as driving any enhancements that are identified/suggested – as per agreed upon portfolio and focus areas.

Qualification and experience 

• Grade 12 or equivalent qualification
• A relevant tertiary qualification – (IT Focus) 
• Successful candidate should be unemployed
• Preferably no or very limited previous working experience
• Interest in data, analytics, reporting
• Interest in Financial services industry 

IT:

• MS Office (Word, Excel, PowerPoint)
• Design & Mockup Applications
• Google Analytics/Internet functionality
• Social media platforms and APPS (functionality)

Knowledge and skills 

• Basic Understanding of sales and advise processes
• Content management processes and guidelines
• Marketing and communication principles and processes
• Social media marketing principles and processes (platforms, applications)
• Digital marketing strategy, tracking, analysis & reporting
• Mobile marketing principles
• Content marketing principles

Core competencies

• Customer Focus 
• Collaborates
• Cultivates Innovation 
• Drives results
• Being resilient 

Personal attributes 

• Analytical thinking
• Work standards
• Continuous learning
• Influencing
• Decision making/problem solving
• Communication
• Building and maintaining relationships
• Planning and organising
• Coaching
• Treating customers fairly

Personal Attributes

• Interpersonal savvy - Contributing independently
• Decision quality - Contributing independently
• Plans and aligns - Contributing independently
• Optimises work processes - Contributing independently