General Manager at hearX Group

Job Purpose:

• Drive initiatives to increase profitability of B2B division and its related products by managing staff, systems and technologies to establish and accomplish set business objectives, devised in coordination with Executives. 

Key functions: 

• Holistic team management
• Operations management within division in line with Executive strategy
• Product management and oversight on strategy, market and focus of products as well as brand and product cohesion
• Business Development to increase profitability of division
• Resource management, assignment and tracking in line with approved budgets
• Systems integrity and scalable systems design and implementation
• Coordination on strategy with Executives; and translating this into workable plans, to driveling implementation and coordination within division
• Ultimate responsibility for ensuring compliance (legal and regulatory) of products and monitoring of adherence within division
• Division culture and HR management within the larger company structure and in line with policies and procedures
• Efficient communication loop with Executives to enable feedback to shareholders and the Board
• Key client management

Direct Reports:

• Marketing Team
• Sales Team
• Development Team 
• Business Analyst Team
• Production and Quality Assurance Team

Minimum education (essential):

• Industrial Engineering BEng Degree or Similar

Minimum education (desirable):

• Business Management, Project Management or similar

Minimum applicable experience (years):

• 10 years

Required nature of experience:

• Operations management and business analysis in a technological, SaaS, HaaS or systems-based company
• Go to market strategy development and implementation
• Commercialization of technology 
• International expansion

Skills and Knowledge (essential):

• Operations management
• Team management and culture
• Technical skills to lead the development strategy for a Systems team
• Process design and optimization
• Waterfall project management methodology 
• Budgets, forecasts and financial management of a division
• Strategic development, decision-making and forward planning
• Active ability to context switch and manage multiple projects/products concurrently
• Business development & revenue growth planning and execution