General Manager: BI Operations and Support at MiWay Insurance Limited

Job Description

• The MiWay Business Insurance department is looking for a General Manager to lead a team of BI Support staff. A team of commercial underwriters, in accepting good quality SME risks through a variety of direct insurance distribution channels. Managing operations of the call centre Quality Assurance team and finally managing a team of Property risk Surveyors. The successful candidate will also be expected to contribute to product and system design, developing new products and refining processes involving the Property risk surveying function.

Minimum Qualifications required

• Regulatory Exam (RE 5)
• FAIS credits
• Matric / NQF 4
• Business management related qualification (advantageous)

Minimum experience required

• A minimum of 8 years’ experience underwriting commercial insurance risks
• A minimum of 5 years’ managerial experience
• A minimum of 5 years’ commercial claims-related experience will be highly beneficial

Competencies Required

• Excellent verbal and written communication skills
• Ability to work independently
• Excellent people skills
• Strong analytical ability
• Attention to detail and ability to work accurately under pressure