Frontline Manager - Royldene at Pick n Pay Stores Limited

Job Advert Summary    

• Plan and manage the frontline. Manage and maintain security on the frontline.

Minimum Requirements    

• Minimum of 2 years in a supervisory position
• Previous experience in the Frontline department or department management experience
• Preference will be given to applicants who have managed a department
• Must be prepared and able to work irregular hours and to be moved from store to store in the region.

Duties & Responsibilities    

• Promptly respond to cashier queries and issues
• Authorise transactions per the SOP
• Manage queues proactively
• Manage and maintain hygiene, housekeeping and safe working standards on the frontline
• Manage and maintain all security procedures
• Proactively manage the prevention of waste and shrink
• Manage the human resource (communication and training)
• Initiate and coordinate social responsibility activities
• Manage the efficient operation of the cash office
• Complete all required documents and administration daily

Competencies    

• Attention to detail and conscientious
• Assertive with a sense of urgency
• Customer focused
• Human resource management skills (including communication and training)
• Communication skills
• Planning
• Organising
• Time management
• Leadership and control
• Problem solving
• Conflict management
• Ability to delegate